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Can't rotate canvas on tablet due to OpenGL error

New Here ,
Dec 29, 2018 Dec 29, 2018

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When I try to rotate the canvas I get this error: "Cannot complete your request because it only works with OpenGL enabled document windows", but my system info says that OpenGL drawing is enabled. This only happens on my new Huion Kamvas Pro 13 and not on my actual desktop.

I run Windows 10 with NVIDIA GeForce GTX 1060 graphics card and 8GB ram. Driver is up to date.

I believe this to be the Kamvas Pro 13 info:

Tablet info.png

Also here is preferences:

Preferences.png

I have been trying to figure this all day. I really do not know much about computers or anything and Google has no solution.

Adobe Photoshop Version: 20.0.0 20180920.r.24 2018/09/20: 1193433  x64

Number of Launches: 18

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.17134.1

System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Processor speed: 3 MHz

Built-in memory: 7917 MB

Free memory: 5059 MB

Memory available to Photoshop: 7227 MB

Memory used by Photoshop: 70 %

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1080, right=1920

Display: 2

Display Bounds: top=1080, left=0, bottom=2160, right=1920

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=2

NumCLGPUs=1

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=3072

glgpu[0].GLName="NVIDIA GeForce GTX 1060 3GB"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=4318

glgpu[0].GLDriverVersion="25.21.14.1735"

glgpu[0].GLRectTextureSize=32768

glgpu[0].GLRenderer="GeForce GTX 1060 3GB/PCIe/SSE2"

glgpu[0].GLRendererID=7170

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e7b3660b4830c245\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e7b3660b4830c245\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e7b3660b4830c245\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e7b3660b4830c245\nvldumdx.dll"

glgpu[0].GLDriverDate="20181211000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2"

clgpu[0].CLDeviceVersion="1.2 CUDA"

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=3072

clgpu[0].CLName="GeForce GTX 1060 3GB"

clgpu[0].CLVendor="NVIDIA Corporation"

clgpu[0].CLVendorID=4318

clgpu[0].CLDriverVersion="417.35"

clgpu[0].CLBandwidth=1.55057e+11

clgpu[0].CLCompute=1486.96

glgpu[1].GLVersion="4.1"

glgpu[1].IsIntegratedGLGPU=0

glgpu[1].GLMemoryMB=2300

glgpu[1].GLName="Intel(R) HD Graphics 3000"

glgpu[1].GLVendor="NVIDIA Corporation"

glgpu[1].GLVendorID=32902

glgpu[1].GLDriverVersion="9.17.10.4459"

glgpu[1].GLRectTextureSize=32768

glgpu[1].GLRenderer="GeForce GTX 1060 3GB/PCIe/SSE2"

glgpu[1].GLRendererID=274

glgpu[1].HasGLNPOTSupport=1

glgpu[1].GLDriver="igdumd64.dll,igd10umd64.dll,igd10umd64.dll"

glgpu[1].GLDriverDate="20160519000000.000000-000"

glgpu[1].CanCompileProgramGLSL=1

glgpu[1].GLFrameBufferOK=1

glgpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

glgpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

glgpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112

   ACE.dll   ACE 2018/08/14-01:11:25   79.600623   79.600623

   AdbePM.dll   PatchMatch 2018/09/10:19:04:15   1.601805   1.601805

   AdobeLinguistic.dll   Adobe Linguisitc Library   13.0.0.0

   AdobeOwl.dll   Adobe Owl   5.3.0

   AdobePDFL.dll   PDFL 2018/08/23-00:56:13   79.301181   79.301181

   AdobePIP.dll   Adobe Product Improvement Program   8.0.0.41.47939

   AdobeSVGAGM.dll   AdobeSVGAGM   79.600623   79.600623

   AdobeXMP.dll   Adobe XMP Core 2018/08/13-16:40:22   79.163499   79.163499

   AdobeXMPFiles.dll   Adobe XMP Files 2018/08/13-16:40:22   79.163499   79.163499

   AdobeXMPScript.dll   Adobe XMP Script 2018/08/13-16:40:22   79.163499   79.163499

   adobe_caps.dll   Adobe CAPS   10,0,0,6

   AGM.dll   AGM 2018/08/14-01:11:25   79.600623   79.600623

   ahclient.dll    AdobeHelp Dynamic Link Library   4.0.0.0

   AIDE.dll   AIDE 2018/08/10-16:31:38   79.600470   79.600470

   ARE.dll   ARE 2018/08/14-01:11:25   79.600623   79.600623

   AXE8SharedExpat.dll   AXE8SharedExpat 2018/06/25-18:00:38   79.598424   79.598424

   AXEDOMCore.dll   AXEDOMCore 2018/06/25-18:00:38   79.598424   79.598424

   Bib.dll   BIB 2018/08/14-01:11:25   79.600623   79.600623

   BIBUtils.dll   BIBUtils 2018/08/14-01:11:25   79.600623   79.600623

   boost_date_time.dll   photoshopdva   12.1.0

   boost_filesystem.dll   photoshopdva   12.1.0

   boost_system.dll   photoshopdva   12.1.0

   boost_threads.dll   photoshopdva   12.1.0

   cg.dll   NVIDIA Cg Runtime   3.0.00007

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007

   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

   CoolType.dll   CoolType 2018/08/14-01:11:25   79.600623   79.600623

   CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0

   dnssd.dll   Bonjour   3,0,0,2

   dvaaccelerate.dll   photoshopdva   12.1.0

   dvaappsupport.dll   photoshopdva   12.1.0

   dvaaudiodevice.dll   photoshopdva   12.1.0

   dvacore.dll   photoshopdva   12.1.0

   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0

   dvamarshal.dll   photoshopdva   12.1.0

   dvamediatypes.dll   photoshopdva   12.1.0

   dvametadata.dll   photoshopdva   12.1.0

   dvametadataapi.dll   photoshopdva   12.1.0

   dvametadataui.dll   photoshopdva   12.1.0

   dvaplayer.dll   photoshopdva   12.1.0

   dvascripting.dll   photoshopdva   12.1.0

   dvatransport.dll   photoshopdva   12.1.0

   dvaui.dll   photoshopdva   12.1.0

   dvaunittesting.dll   photoshopdva   12.1.0

   dynamiclink.dll   photoshopdva   12.1.0

   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1157194   81.1157194

   icucnv58.dll   International Components for Unicode   58, 2, 0, 0

   icudt58.dll   International Components for Unicode   58, 2, 0, 0

   icuuc58.dll   International Components for Unicode   58, 2, 0, 0

   igestep30.dll   IGES Reader   9.3.0.113

   JP2KLib.dll   JP2KLib 2018/06/25-18:00:38   79.271024   79.271024

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0

   libmmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0

   LogSession.dll   LogSession   8.0.0.41.47939

   mediacoreif.dll   photoshopdva   12.1.0

   MPS.dll   MPS 2018/08/06-15:20:35   79.600183   79.600183

   pdfsettings.dll   Adobe PDFSettings   1.04

   Photoshop.dll   Adobe Photoshop CC 2019   20.0

   Plugin.dll   Adobe Photoshop CC 2019   20.0

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.2.1

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.2.1.39

   PSCloud.dll                                                   1.0.0.1

   PSViews.dll   Adobe Photoshop CC 2019   20.0

   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1157194   81.1157194

   SVGRE.dll   SVGRE   79.600623   79.600623

   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0

   tbb.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205

   TfFontMgr.dll   FontMgr   9.3.0.113

   TfKernel.dll   Kernel   9.3.0.113

   TFKGEOM.dll   Kernel Geom   9.3.0.113

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113

   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16

   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16

   WinRTSupport.dll   Adobe Photoshop Windows RT Support   20.0.0.0

   WRServices.dll   WRServices Tue August 14 2018 12:26:24   Build 0.23627   0.23627

   wu3d.dll   U3D Writer   9.3.0.113

Required plug-ins:

   3D Studio 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “U3D.8bi”

   Accented Edges 20.0 - from the file “Filter Gallery.8bf”

   Adaptive Wide Angle 20.0 - from the file “Adaptive Wide Angle.8bf”

   Angled Strokes 20.0 - from the file “Filter Gallery.8bf”

   Average 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “Average.8bf”

   Bas Relief 20.0 - from the file “Filter Gallery.8bf”

   BMP 20.0 - from the file “Standard MultiPlugin.8bf”

   Camera Raw 11.0 - from the file “Camera Raw.8bi”

   Camera Raw Filter 11.0 - from the file “Camera Raw.8bi”

   Chalk && Charcoal 20.0 - from the file “Filter Gallery.8bf”

   Charcoal 20.0 - from the file “Filter Gallery.8bf”

   Chrome 20.0 - from the file “Filter Gallery.8bf”

   Cineon 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “Cineon.8bi”

   Clouds 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “Clouds.8bf”

   Collada 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “U3D.8bi”

   Color Halftone 20.0 - from the file “Standard MultiPlugin.8bf”

   Colored Pencil 20.0 - from the file “Filter Gallery.8bf”

   Conté Crayon 20.0 - from the file “Filter Gallery.8bf”

   Craquelure 20.0 - from the file “Filter Gallery.8bf”

   Crop and Straighten Photos 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “CropPhotosAuto.8li”

   Crop and Straighten Photos Filter 20.0 - from the file “Standard MultiPlugin.8bf”

   Crosshatch 20.0 - from the file “Filter Gallery.8bf”

   Crystallize 20.0 - from the file “Standard MultiPlugin.8bf”

   Cutout 20.0 - from the file “Filter Gallery.8bf”

   Dark Strokes 20.0 - from the file “Filter Gallery.8bf”

   De-Interlace 20.0 - from the file “Standard MultiPlugin.8bf”

   Dicom 20.0 - from the file “Dicom.8bi”

   Difference Clouds 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “Clouds.8bf”

   Diffuse Glow 20.0 - from the file “Filter Gallery.8bf”

   Displace 20.0 - from the file “Standard MultiPlugin.8bf”

   Dry Brush 20.0 - from the file “Filter Gallery.8bf”

   Eazel Acquire 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “EazelAcquire.8ba”

   Entropy 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “statistics.8ba”

   Export Color Lookup Tables 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “Export3DLUT.8be”

   Extrude 20.0 - from the file “Standard MultiPlugin.8bf”

   FastCore Routines 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “FastCore.8bx”

   Fibers 20.0 - from the file “Standard MultiPlugin.8bf”

   Film Grain 20.0 - from the file “Filter Gallery.8bf”

   Filter Gallery 20.0 - from the file “Filter Gallery.8bf”

   Flash 3D 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “U3D.8bi”

   Fresco 20.0 - from the file “Filter Gallery.8bf”

   Glass 20.0 - from the file “Filter Gallery.8bf”

   Glowing Edges 20.0 - from the file “Filter Gallery.8bf”

   Google Earth 4 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “U3D.8bi”

   Grain 20.0 - from the file “Filter Gallery.8bf”

   Graphic Pen 20.0 - from the file “Filter Gallery.8bf”

   Halftone Pattern 20.0 - from the file “Filter Gallery.8bf”

   Halide Bottlenecks 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “HalideBottlenecks.8bx”

   HDRMergeUI 20.0 - from the file “HDRMergeUI.8bf”

   HSB/HSL 20.0 - from the file “Standard MultiPlugin.8bf”

   IFF Format 20.0 - from the file “Standard MultiPlugin.8bf”

   IGES 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “U3D.8bi”

   Ink Outlines 20.0 - from the file “Filter Gallery.8bf”

   JPEG 2000 20.0 - from the file “JPEG2000.8bi”

   Kurtosis 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “statistics.8ba”

   Lens Blur 20.0 - from the file “Lens Blur.8bf”

   Lens Correction 20.0 - from the file “Lens Correction.8bf”

   Lens Flare 20.0 - from the file “Standard MultiPlugin.8bf”

   Liquify 20.0 - from the file “Liquify.8bf”

   Matlab Operation 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “ChannelPort.8bf”

   Maximum 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “statistics.8ba”

   Mean 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “statistics.8ba”

   Measurement Core 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “MeasurementCore.8me”

   Median 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “statistics.8ba”

   Mezzotint 20.0 - from the file “Standard MultiPlugin.8bf”

   Minimum 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “statistics.8ba”

   MMXCore Routines 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “MMXCore.8bx”

   Mosaic Tiles 20.0 - from the file “Filter Gallery.8bf”

   Multiprocessor Support 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “MultiProcessor Support.8bx”

   Neon Glow 20.0 - from the file “Filter Gallery.8bf”

   Note Paper 20.0 - from the file “Filter Gallery.8bf”

   NTSC Colors 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “NTSC Colors.8bf”

   Ocean Ripple 20.0 - from the file “Filter Gallery.8bf”

   OpenEXR 20.0 - from the file “Standard MultiPlugin.8bf”

   Paint Daubs 20.0 - from the file “Filter Gallery.8bf”

   Palette Knife 20.0 - from the file “Filter Gallery.8bf”

   Patchwork 20.0 - from the file “Filter Gallery.8bf”

   Paths to Illustrator 20.0 - from the file “Standard MultiPlugin.8bf”

   PCX 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “PCX.8bi”

   Photocopy 20.0 - from the file “Filter Gallery.8bf”

   Picture Package Filter 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “ChannelPort.8bf”

   Pinch 20.0 - from the file “Standard MultiPlugin.8bf”

   Pixar 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “Pixar.8bi”

   Plaster 20.0 - from the file “Filter Gallery.8bf”

   Plastic Wrap 20.0 - from the file “Filter Gallery.8bf”

   PLY 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “U3D.8bi”

   Pointillize 20.0 - from the file “Standard MultiPlugin.8bf”

   Polar Coordinates 20.0 - from the file “Standard MultiPlugin.8bf”

   Portable Bit Map 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “PBM.8bi”

   Poster Edges 20.0 - from the file “Filter Gallery.8bf”

   PRC 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “U3D.8bi”

   Radial Blur 20.0 - from the file “Standard MultiPlugin.8bf”

   Radiance 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “Radiance.8bi”

   Range 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “statistics.8ba”

   Render Color Lookup Grid 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “Export3DLUT.8be”

   Reticulation 20.0 - from the file “Filter Gallery.8bf”

   Ripple 20.0 - from the file “Standard MultiPlugin.8bf”

   Rough Pastels 20.0 - from the file “Filter Gallery.8bf”

   Save for Web 20.0 - from the file “Save for Web.8be”

   ScriptingSupport 20.0 - from the file “ScriptingSupport.8li”

   Shake Reduction 20.0 - from the file “Shake Reduction.8bf”

   Shear 20.0 - from the file “Standard MultiPlugin.8bf”

   Skewness 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “statistics.8ba”

   Smart Blur 20.0 - from the file “Standard MultiPlugin.8bf”

   Smudge Stick 20.0 - from the file “Filter Gallery.8bf”

   Solarize 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “Solarize.8bf”

   Spaces 20.0 - from the file “Spaces.8li”

   Spatter 20.0 - from the file “Filter Gallery.8bf”

   Spherize 20.0 - from the file “Standard MultiPlugin.8bf”

   Sponge 20.0 - from the file “Filter Gallery.8bf”

   Sprayed Strokes 20.0 - from the file “Filter Gallery.8bf”

   Stained Glass 20.0 - from the file “Filter Gallery.8bf”

   Stamp 20.0 - from the file “Filter Gallery.8bf”

   Standard Deviation 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “statistics.8ba”

   STL 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “U3D.8bi”

   Sumi-e 20.0 - from the file “Filter Gallery.8bf”

   Summation 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “statistics.8ba”

   Targa 20.0 - from the file “Standard MultiPlugin.8bf”

   Texturizer 20.0 - from the file “Filter Gallery.8bf”

   Tiles 20.0 - from the file “Standard MultiPlugin.8bf”

   Torn Edges 20.0 - from the file “Filter Gallery.8bf”

   Twirl 20.0 - from the file “Standard MultiPlugin.8bf”

   U3D 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “U3D.8bi”

   Underpainting 20.0 - from the file “Filter Gallery.8bf”

   Vanishing Point 20.0 - from the file “VanishingPoint.8bf”

   Variance 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “statistics.8ba”

   Virtual Reality Modeling Language | VRML 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “U3D.8bi”

   Water Paper 20.0 - from the file “Filter Gallery.8bf”

   Watercolor 20.0 - from the file “Filter Gallery.8bf”

   Wave 20.0 - from the file “Standard MultiPlugin.8bf”

   Wavefront|OBJ 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “U3D.8bi”

   WIA Support 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “WIASupport.8li”

   Wind 20.0 - from the file “Standard MultiPlugin.8bf”

   Wireless Bitmap 20.0 (20180920.r.24 2018/09/20: 1193433) - from the file “WBMP.8bi”

   ZigZag 20.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchaseStock.html”

   com.adobe.Butler.backend  2.1.1 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

   com.adobe.stock.panel.licensing  0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”

   Libraries  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

   New Document  2.5.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.5.1\fnft.html?v=2.5.1.8”

   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchaseTypekit.html”

   Home  2.5.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.5.1\index.html?v=2.5.1.102”

   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

   Export As  4.6.3 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

   Export As  4.6.3 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE

*added preferences

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Adobe
Community Expert ,
Dec 30, 2018 Dec 30, 2018

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You machine has two different make GPU.  Look at Adobe GPU troubleshooting tips.  Use Nvidia control panel to  prefer the use your Nvidia GPU with Photoshop and Sniffer. Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

Trouble opening PSD, JPEG, or possibly other files on computers having multiple graphics processors. To resolve this issue, follow steps 7 and 8 in the troubleshooting steps below.

JJMack

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New Here ,
Dec 30, 2018 Dec 30, 2018

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Thank you for the reply, but I don't have the option to do that. I've checked to see if I could enable the option but haven't found anything.

Control Panel.png

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Community Expert ,
Apr 05, 2019 Apr 05, 2019

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First off your Photoshop version is at 20.0.0, you should update to 20.0.4

Your GeoForce drivers are really outdated. You need to visit the Nvidia site for drivers. This one is 2019 versus the 2018 GL driver I see in your screenshot. NVIDIA DRIVERS GeForce Game Ready Driver WHQL

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New Here ,
Apr 05, 2019 Apr 05, 2019

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Try doing this PhotoshopCC/Preferences/General and click "reset preferences on quit". Restart photoshop. Happy rotating.

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New Here ,
May 25, 2021 May 25, 2021

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this works!!

 

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New Here ,
May 12, 2020 May 12, 2020

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What worked for me, if anyone else stumbles across this looking for a solution, is if your using two monitors and have two gpu's make sure they are both plugged into the same GPU. This solved the problem for me.

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New Here ,
Jul 07, 2021 Jul 07, 2021

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Hey there, 
I'm actually using 3 monitors (two 24", one cintiq 13") I have an RTX2060 and a bit old cintiq that has a vga port while i dont have that on my GPU so im using the E-GPU on my cpu to display the cintiq and the other monitors at the same time.
Means I can't do that, i guess no rotation for me 😞

Note : Sometimes the rotation tool works in some certain canvas when i disable and enable the open gl option in the references panel but when i create a new canvas i cant use the tool anymore.

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