can't view 3D object in the latest Photoshop

Community Beginner ,
May 19, 2021 May 19, 2021

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Hi, all i get is a black screen cannot create 3d objects. If i importa 3D oBj file i get the smae black screen. And on the performance preference set up i cannot use Graphic card setup. I am on Macbook Pro M1

 

Thanks

 

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Adobe Employee ,
May 21, 2021 May 21, 2021

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Hi there,

Sorry to hear that, could you please try updating Photoshop to version 22.4.1 through the Creative Cloud Desktop app and let us know if that helps?

Regards,
Sahil

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Adobe Community Professional ,
May 21, 2021 May 21, 2021

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Hi
Adobe are updating the core graphics functions in Photoshop. This is driven by the operating systems of Apple and Microsoft in which the old Open GL functions are being removed in the case of Apple, or deprecated in the case of Microsoft. This means that the graphics functions that have worked for years must be rewritten to use Metal and Direct X. At the same time, Adobe are sensibly updating those core functions to deliver the additional speed we require to handle the very large files of today.

Some functionality in Photoshop, such as 3D, still relies on the older Open GL graphics functions. To make these work, an additional preference Preferences>Technology previews>Deactivate Native Canvas has been added. This can be checked and Photoshop restarted to restore 3D functions to where they were in 22.3


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Community Beginner ,
May 22, 2021 May 22, 2021

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Hi, thank you very much for your feedback and update. My PS is up to date.I
have also tried Clicking on Deactivate Native canvas. It's still not
working. Please keep me in the loop about the outcome on this matter.

Best regards,
Calen Chen

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Adobe Community Professional ,
May 23, 2021 May 23, 2021

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Did you close and restart Photoshop after checking Deactivate Native Canvas?

Dave

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Community Beginner ,
May 27, 2021 May 27, 2021

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Thank you for your reply and help. I did unfortunately it did ot help at all. 

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