Cannot save to jpeg from multi-layer file, 90% of saving options are missing?

New Here ,
May 17, 2021 May 17, 2021

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Hi there,

 

All of a sudden, I cannot save a multi-layer Photoshop file as a jpeg. See attachment for only save options which are .psb & .tiff.

- Yes its RGB

- Yes its 8 Bit

- Yes I have Space

- No - its not too big.. I have tested with a 300px and a 3000px @72dpi doesnt make any difference.

 

I can save and get all the save options once I have flattened the file. I presume I have clicked a button somewhere? (I hope) The only recent change is that I have updated all video card drivers.jpg.jpg

Thanks in advance if someone can help 🙂

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Problem or error, Windows

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correct answers 1 Correct Answer

Adobe Community Professional , May 17, 2021 May 17, 2021
From version 22.4, if your file contains items that are not supported in your required format (e.g. layers or 16 bits/channel) then the file format is moved to the Save a Copy function. This was driven by changes in the Mac Operating System, although the changes are applied to both Mac and Windows versions to keep them aligned. https://helpx.adobe.com/photoshop/using/whats-new.html Dave

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Adobe Community Professional ,
May 17, 2021 May 17, 2021

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From version 22.4, if your file contains items that are not supported in your required format (e.g. layers or 16 bits/channel) then the file format is moved to the Save a Copy function. This was driven by changes in the Mac Operating System, although the changes are applied to both Mac and Windows versions to keep them aligned.


https://helpx.adobe.com/photoshop/using/whats-new.html


Dave

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New Here ,
May 17, 2021 May 17, 2021

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Thanks for your prompt answer Dave... New it was going to be something simple

 

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Community Beginner ,
May 27, 2021 May 27, 2021

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Thanks Dave. Brilliant answer

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Community Beginner ,
Jun 18, 2021 Jun 18, 2021

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Gahhhhh.  This is beyond WTF moment today.  Ugh..........I'm hating Adobe more by the minute.  Simple change?  I guess for a new user but for 20+ years, this change is definitely going to be a headache to get used to -_-

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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Hi @akil92908095 

As of 22.4.2 you can revert to the previous behavior in Preferences > File Handling > File Saving Options:

  • Enable Legacy Save As
  • Do not append Copy


See this help page for details and cautions:
https://helpx.adobe.com/photoshop/using/saving-images.html  

~ Jane

 

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