could not apply the workspace because there's not enough memory (ram)

New Here ,
Jun 17, 2021 Jun 17, 2021

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I'm starting with photoshop and I have been getting this same error over and over eventhough i have already try pretty much every possible solution, Please i need help to solve this. 

I have a pretty good computer so there is no reason why i should be getting this kind of error is somebody knows how to fix this error I would really appreciate your help.

so far i have tried overriding the Physical memory, i have checked my performance setting, i have tried to use previous versions of photoshop and nothing seems to work.

 

TOPICS
Bug, How to, Performance, Problem or error, Windows

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Adobe Community Professional ,
Jun 17, 2021 Jun 17, 2021

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Can you open Preferences (Ctrl K) and go to the Performance tab and see how much memory is allocated to Photoshop

image.png

Then go to the Scratch Disk tab and tell us how much free space you have in your primaryh scratch drive

image.png

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New Here ,
Jun 17, 2021 Jun 17, 2021

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I have about 17500 in 65%

And about 400GB of free space in my primary drive 

and other 600 GB y my secondary drive 

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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OK, there shouldn't be any problems with those numbers.

Is this a stand alone machine? i.e. is it on a network? and do you have an Admin account?

 

I was going to suggest checking if the workspace files were read only, but I checked my own and they actually are read only.  There have been issues with Permissions in the past, but I think that was only on Mac systems.  You could at least check that these folder hierarchy does exist.  Try saving a file in those folders with Noteepad or similar, just to see if you can.  I'm not sure if that's going to prove anything though, as my folders are read only.

 

image.png

I can't help but think that is an Admin permissions issue.  Try running Photoshop from the following folder

 

C:\Program Files\Adobe\Adobe Photoshop 2021

 

Find the Photoshop.exe file, right click and chose Run as Administrator.  

 

@davescm any ideas?

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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What size document are you working with? I ask, as it is quite a common issue that someone will open what they think is say a 1000px x 1000px image only to find they have actually opened a 1000 inch x 1000 inch document.

Dave

 

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New Here ,
Jun 18, 2021 Jun 18, 2021

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I run it in my personal computer. So I have also tried to run it as administrator and it doesn't work.

 

For the docs size I have tried with 1000 x 1400 px and smaller docs and nothing seems to work.

I also have been getting this other error.

589FAE64-16F9-4153-A3FE-81AF349815A5.png

and I have a Nvidia Rtx 2070 so this also makes no sense to me. It shouldn't be happening .

69669268-AA74-441C-973E-8FAD9D7CF9C6.png

 I have tried everything and nothing works. 

If I find and answer I will be posting it. 

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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Please go to Photoshop's Help >System Info and press Copy. Then paste the info here

Dave

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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Have you tried updating the GPU driver, do you use the Game Ready or Studio driver, the Studio driver is recommended for Photoshop

2021-06-18 14_19_23-Download Drivers _ NVIDIA — Mozilla Firefox.png

Also when I'm updating the driver I always select the custom install and perform a clean install

I have an RTX2060 super and Photoshop 2021 runs without issues

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New Here ,
Jun 18, 2021 Jun 18, 2021

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Hers is all My info 

Adobe Photoshop Version: 22.4.2 20210602.r.242 a4f6042 x64
Number of Launches: 3
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.1023
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 10
Logical processor count: 20
Processor speed: 3600 MHz
Built-in memory: 32659 MB
Free memory: 20935 MB
Memory available to Photoshop: 25103 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.480
ACP.local Status:
- SDK Version: 1.45.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.14.0.17
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 300 seconds
Live Edit Client SDK Version: 3.80.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 0
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
------- GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 2070
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
VRAM: 8,421 MB
Required VRAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
GPU Allow Normal Mode: True
GPU Allow Advanced Mode: True
GPU Drawing Mode: Advanced
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=-1920, bottom=1080, right=0
Start sniffer 2021-06-18 06:46:25
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -app=Photoshop -verbose=1 -comment=Photoshop Version: Adobe Photoshop 22.4.2 20210602.r.242 a4f6042 x64
# Photoshop Version: Adobe Photoshop 22.4.2 20210602.r.242 a4f6042 x64
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY11
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,920 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2070 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY12
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((-1,920 0) -> (0 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2070 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2070
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY11
\\.\DISPLAY12
GPU accessible RAM: 8,421 MB
VRAM: 8,421 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,122 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_RTX_2070
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_d32078c1f36dc73e\nvldumdx.dll
Driver date: 2021-05-06 000000.000000-000
Driver age: 1 month
Driver version: 27.21.14.6259
Supports UMA: 0
D3D-ID: 7943
End platform native

Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY11
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,920 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=GeForce RTX 2070/PCIe/SSE2 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY12
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((-1,920 0) -> (0 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=GeForce RTX 2070/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: GeForce RTX 2070/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY11
\\.\DISPLAY12
GPU accessible RAM: 8,421 MB
VRAM: 8,421 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,122 MB
API version: 2.1 (2.1.2 NVIDIA 462.59)
Device version: 2.1 (2.1.2 NVIDIA 462.59)
Vendor name: NVIDIA
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_d32078c1f36dc73e\nvldumdx.dll
Driver date: 2021-05-06 000000.000000-000
Driver age: 1 month
Driver version: 27.21.14.6259
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL

Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: GeForce RTX 2070
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 CUDA)
Device version: 1.2 (OpenCL 1.2 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 389 GB / s
Compute score: 2,972.79
Device name string: GeForce RTX 2070
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL

End sniffer 2021-06-18 06:46:25
------- GPU
License Type: Subscription
Serial number: 90960636997456416262
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\loxd-\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 465.2G, 360.9G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2021/04/13-00:37:03 79.058b66a 79.058b66a
AdbePM.dll PatchMatch 2021/03/18:01:58:50 1.629038 1.629038
AdobeLinguistic.dll Adobe Linguisitc Library 14.3.0.8d27706
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2021/04/14-00:39:44 79.ecac319 79.ecac319
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.abfb21f 79.abfb21f
AdobeXMP.dll Adobe XMP Core 2021/04/14-00:39:44 79.dabacbb 79.dabacbb
AdobeXMPFiles.dll Adobe XMP Files 2021/04/14-00:39:44 79.dabacbb 79.dabacbb
AdobeXMPScript.dll Adobe XMP Script 2021/04/14-00:39:44 79.dabacbb 79.dabacbb
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/04/13-00:37:03 79.058b66a 79.058b66a
AID.dll AID DLL 1.0.0.21
AIDE.dll AIDE 2021/04/01-00:40:18 79.3c4373a 79.3c4373a
ARE.dll ARE 2021/04/13-00:37:03 79.058b66a 79.058b66a
AXE8SharedExpat.dll AXE8SharedExpat 2021/04/13-00:37:03 79.d85f1ec 79.d85f1ec
AXEDOMCore.dll AXEDOMCore 2021/04/13-00:37:03 79.d85f1ec 79.d85f1ec
Bib.dll BIB 2021/04/13-00:37:03 79.058b66a 79.058b66a
BIBUtils.dll BIBUtils 2021/04/13-00:37:03 79.058b66a 79.058b66a
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
boost_program_options.dll photoshopdva 14.0.0
boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2021/04/13-00:37:03 79.058b66a 79.058b66a
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.4.0+201111-2330.1.fe.bdb07c7
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
dvametadataui.dll photoshopdva 14.0.0
dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-5.0.3.86
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv67.dll International Components for Unicode Build 12.1.d22a981
icudt67.dll International Components for Unicode Build 12.1.d22a981
icuuc67.dll International Components for Unicode Build 12.1.d22a981
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2021/04/13-14:21:20 79.a664172 79.a664172
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 14.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 14.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.6.20201209.5.718ca7f
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2021/04/13-15:44:00 79.27c2bd3 79.27c2bd3
onnxruntime.dll Microsoft® Windows® Operating System 1.6.20201209.5.718ca7f
opencv_world440.dll OpenCV library 4.4.0
Plugin.dll Adobe Photoshop 2021 22.4
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.1.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.1.0.15
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2021 22.4
PSViews.dll Adobe Photoshop 2021 22.4
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.66dd0cd 79.66dd0cd
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 22.2.0.0
WRServices.dll WRServices Build 16.1.0.7af3873 16.1.0.7af3873
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-5.0.3.86


Required plugins:

Accented Edges 22.4 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.4 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 22.4 - from the file “Filter Gallery.8bf”
Average 22.4 (20210602.r.242 a4f6042) - from the file “Average.8bf”
Bas Relief 22.4 - from the file “Filter Gallery.8bf”
BMP 22.4 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.3 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.3 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.4 - from the file “Filter Gallery.8bf”
Charcoal 22.4 - from the file “Filter Gallery.8bf”
Chrome 22.4 - from the file “Filter Gallery.8bf”
Cineon 22.4 (20210602.r.242 a4f6042) - from the file “Cineon.8bi”
Clouds 22.4 (20210602.r.242 a4f6042) - from the file “Clouds.8bf”
Color Halftone 22.4 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.4 - from the file “Filter Gallery.8bf”
Conté Crayon 22.4 - from the file “Filter Gallery.8bf”
Craquelure 22.4 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.4 (20210602.r.242 a4f6042) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.4 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.4 - from the file “Filter Gallery.8bf”
Crystallize 22.4 - from the file “Standard MultiPlugin.8bf”
Cutout 22.4 - from the file “Filter Gallery.8bf”
Dark Strokes 22.4 - from the file “Filter Gallery.8bf”
De-Interlace 22.4 - from the file “Standard MultiPlugin.8bf”
Dicom 22.4 - from the file “Dicom.8bi”
Difference Clouds 22.4 (20210602.r.242 a4f6042) - from the file “Clouds.8bf”
Diffuse Glow 22.4 - from the file “Filter Gallery.8bf”
Displace 22.4 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.4 - from the file “Filter Gallery.8bf”
Entropy 22.4 (20210602.r.242 a4f6042) - from the file “statistics.8ba”
Export Color Lookup Tables 22.4 (20210602.r.242 a4f6042) - from the file “Export3DLUT.8be”
Extrude 22.4 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.4 (20210602.r.242 a4f6042) - from the file “FastCore.8bx”
Fibers 22.4 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.4 - from the file “Filter Gallery.8bf”
Filter Gallery 22.4 - from the file “Filter Gallery.8bf”
Fresco 22.4 - from the file “Filter Gallery.8bf”
Glass 22.4 - from the file “Filter Gallery.8bf”
Glowing Edges 22.4 - from the file “Filter Gallery.8bf”
Grain 22.4 - from the file “Filter Gallery.8bf”
Graphic Pen 22.4 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.4 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.4 (20210602.r.242 a4f6042) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.4 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.4 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.4 - from the file “Standard MultiPlugin.8bf”
IGES 22.4 (20210602.r.242 a4f6042) - from the file “U3D.8bi”
Ink Outlines 22.4 - from the file “Filter Gallery.8bf”
JPEG 2000 22.4 - from the file “JPEG2000.8bi”
Kurtosis 22.4 (20210602.r.242 a4f6042) - from the file “statistics.8ba”
Lens Blur 22.4 - from the file “Lens Blur.8bf”
Lens Correction 22.4 - from the file “Lens Correction.8bf”
Lens Flare 22.4 - from the file “Standard MultiPlugin.8bf”
Liquify 22.4 - from the file “Liquify.8bf”
Matlab Operation 22.4 (20210602.r.242 a4f6042) - from the file “ChannelPort.8bf”
Maximum 22.4 (20210602.r.242 a4f6042) - from the file “statistics.8ba”
Mean 22.4 (20210602.r.242 a4f6042) - from the file “statistics.8ba”
Measurement Core 22.4 (20210602.r.242 a4f6042) - from the file “MeasurementCore.8me”
Median 22.4 (20210602.r.242 a4f6042) - from the file “statistics.8ba”
Mezzotint 22.4 - from the file “Standard MultiPlugin.8bf”
Minimum 22.4 (20210602.r.242 a4f6042) - from the file “statistics.8ba”
MMXCore Routines 22.4 (20210602.r.242 a4f6042) - from the file “MMXCore.8bx”
Mosaic Tiles 22.4 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.4 (20210602.r.242 a4f6042) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.4 - from the file “Filter Gallery.8bf”
Note Paper 22.4 - from the file “Filter Gallery.8bf”
NTSC Colors 22.4 (20210602.r.242 a4f6042) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.4 - from the file “Filter Gallery.8bf”
OpenEXR 22.4 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.4 - from the file “Filter Gallery.8bf”
Palette Knife 22.4 - from the file “Filter Gallery.8bf”
Patchwork 22.4 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.4 - from the file “Standard MultiPlugin.8bf”
PCX 22.4 (20210602.r.242 a4f6042) - from the file “PCX.8bi”
Photocopy 22.4 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.4 (20210602.r.242 a4f6042) - from the file “ChannelPort.8bf”
Pinch 22.4 - from the file “Standard MultiPlugin.8bf”
Pixar 22.4 (20210602.r.242 a4f6042) - from the file “Pixar.8bi”
Plaster 22.4 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.4 - from the file “Filter Gallery.8bf”
Pointillize 22.4 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.4 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.4 (20210602.r.242 a4f6042) - from the file “PBM.8bi”
Poster Edges 22.4 - from the file “Filter Gallery.8bf”
PRC 22.4 (20210602.r.242 a4f6042) - from the file “U3D.8bi”
Radial Blur 22.4 - from the file “Standard MultiPlugin.8bf”
Radiance 22.4 (20210602.r.242 a4f6042) - from the file “Radiance.8bi”
Range 22.4 (20210602.r.242 a4f6042) - from the file “statistics.8ba”
Render Color Lookup Grid 22.4 (20210602.r.242 a4f6042) - from the file “Export3DLUT.8be”
Reticulation 22.4 - from the file “Filter Gallery.8bf”
Ripple 22.4 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.4 - from the file “Filter Gallery.8bf”
Save for Web 22.4 - from the file “Save for Web.8be”
ScriptingSupport 22.4 - from the file “ScriptingSupport.8li”
Shake Reduction 22.4 - from the file “Shake Reduction.8bf”
Shear 22.4 - from the file “Standard MultiPlugin.8bf”
Skewness 22.4 (20210602.r.242 a4f6042) - from the file “statistics.8ba”
Smart Blur 22.4 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.4 - from the file “Filter Gallery.8bf”
Solarize 22.4 (20210602.r.242 a4f6042) - from the file “Solarize.8bf”
Spaces 22.4 - from the file “Spaces.8li”
Spatter 22.4 - from the file “Filter Gallery.8bf”
Spherize 22.4 - from the file “Standard MultiPlugin.8bf”
Sponge 22.4 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.4 - from the file “Filter Gallery.8bf”
Stained Glass 22.4 - from the file “Filter Gallery.8bf”
Stamp 22.4 - from the file “Filter Gallery.8bf”
Standard Deviation 22.4 (20210602.r.242 a4f6042) - from the file “statistics.8ba”
Sumi-e 22.4 - from the file “Filter Gallery.8bf”
Summation 22.4 (20210602.r.242 a4f6042) - from the file “statistics.8ba”
Targa 22.4 - from the file “Standard MultiPlugin.8bf”
Texturizer 22.4 - from the file “Filter Gallery.8bf”
Tiles 22.4 - from the file “Standard MultiPlugin.8bf”
Torn Edges 22.4 - from the file “Filter Gallery.8bf”
Twirl 22.4 - from the file “Standard MultiPlugin.8bf”
U3D 22.4 (20210602.r.242 a4f6042) - from the file “U3D.8bi”
Underpainting 22.4 - from the file “Filter Gallery.8bf”
Vanishing Point 22.4 - from the file “VanishingPoint.8bf”
Variance 22.4 (20210602.r.242 a4f6042) - from the file “statistics.8ba”
Water Paper 22.4 - from the file “Filter Gallery.8bf”
Watercolor 22.4 - from the file “Filter Gallery.8bf”
Wave 22.4 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.4 (20210602.r.242 a4f6042) - from the file “WIASupport.8li”
Wind 22.4 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.4 (20210602.r.242 a4f6042) - from the file “WBMP.8bi”
ZigZag 22.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 4.3.0.56 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-4.3.0\"
CDO: 1.89.0
CmdN: 1.8.3
CDP: 1.112.0
Discover Panel (Loaded) 1.6.0.28 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.37.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

CCX Sharesheet UXP (Prepared) 19.1.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.sharesheet\"

Photoshop UXP Export-As (Loaded) 5.5.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop In App Messaging (Loaded) 2.2.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.inAppMessaging\"

Photoshop Personalization (Loaded) 2.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

Plugins Panel (Prepared) 1.2.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"

Neural Filters (Registered) 1.6.5.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"


Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\extensions\capture\capture.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\manager.html”

Installed TWAIN devices: NONE

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New Here ,
Jun 18, 2021 Jun 18, 2021

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I have also tried the driver update and it didn't work urfortunately . And yes I have Uninstalled, Reset and Re Install again. and no, it doesn't work.

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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Can you check in Preferences > General whether Preset Syncing is checked. If it is , uncheck it click OK and close and restart Photoshop.

 

Dave

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New Here ,
Jun 18, 2021 Jun 18, 2021

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I took a look at it and it was already Uncheck. 

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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Hi

1. Did you remove any registry changes that you made to overide physical momory? Those are not required with current versions and could cause issues.

2. Have you reset preferences ? They are not necessarily overwritten by an uninstall/reinstall.

3. If you have done both 1 and 2, then I would uninstall, run the Adobe CC cleaner tool, then reinstall.

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Dave

 

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New Here ,
Jun 18, 2021 Jun 18, 2021

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I just tried that and no, It does not work.

but

Thank you, for all the help.

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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Given everything that you have tried, this does sound like an odd issue.

I hate to make assumptions, but I assume you have uninstalled Photoshop using the supplied uninstaller, removed preferences, and reinstalled Photoshop.

warmly/j

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