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Crashing and causing photoshop to turn off

Explorer ,
Jun 08, 2021 Jun 08, 2021

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miguelm27843448_0-1623160707142.png

Any one know what this means? And whats the cause?

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Adobe
Community Expert ,
Jun 08, 2021 Jun 08, 2021

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Hi

Looks like nvoglv64.dll is related to the Nvidia GPU driver, have you tried re-installing the GPU driver from the Nvidia website, what GPU model do you currently have

https://www.google.com/search?client=firefox-b-d&q=nvoglv64

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Explorer ,
Jun 08, 2021 Jun 08, 2021

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Yeah I've uninstalled and reinstalled the drivers multiple times. GPU is a 3090.

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Community Expert ,
Jun 08, 2021 Jun 08, 2021

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You using the Studio driver or the "Game Ready" driver? (My guess is it's the latter, based on my analysis.) Try the Studio driver.

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Explorer ,
Jun 08, 2021 Jun 08, 2021

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Ok installed Studio driver and was using Photoshop for a little while and it crashed again. Heres the message

miguelm27843448_0-1623169035378.png

 

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Community Expert ,
Jun 08, 2021 Jun 08, 2021

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Interesting. Now the fault lies at the system level.

 

You don't keep this system on all the time, do you? Have you tried restarting or cold booting?

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Explorer ,
Jun 08, 2021 Jun 08, 2021

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No, I turn it off everyday.

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Community Expert ,
Jun 09, 2021 Jun 09, 2021

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A repair might be in order. Try this next if it's still crashing:

 

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corr...

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