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Crashing ??????

New Here ,
May 19, 2021 May 19, 2021

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Since the update everytime i open a new document it crashes and can only save work in tiff ?? getting very annoying paying for something i can't use ?? 

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correct answers 1 Correct answer

Community Expert , May 20, 2021 May 20, 2021

We need a lot more information in order to assist.

What computer, OS, RAM, graphics card, video RAM, HD space

 

Have you tried resetting your preferences?

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Adobe
Community Expert ,
May 20, 2021 May 20, 2021

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We need a lot more information in order to assist.

What computer, OS, RAM, graphics card, video RAM, HD space

 

Have you tried resetting your preferences?

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New Here ,
May 20, 2021 May 20, 2021

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So i usually get a notification on updates but for some reason this time i didn't but after a driver update and restart,the latest download appeared and on updating the problem is resolved ,so sry for the rant but everything is running fine thanks 🙂 

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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This happens to me. but i figure that opening so many files at once could cause photoshop to crash.

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Community Expert ,
Jun 01, 2021 Jun 01, 2021

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Same question - how many files and your computer specs? What size are the files you are opening.

Depending on your HD space, Scratch disk, GPU, CPU, RAM - anything can make an impact.

Repsond when you have the details.

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New Here ,
Aug 07, 2023 Aug 07, 2023

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Ye me to but it never use to be like that.. only since I switched from Mac book to Mac.. 

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