Crashing ??????

New Here ,
May 19, 2021 May 19, 2021

Copy link to clipboard

Copied

Since the update everytime i open a new document it crashes and can only save work in tiff ?? getting very annoying paying for something i can't use ?? 

TOPICS
Crash or freeze, Problem or error

Views

332

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , May 20, 2021 May 20, 2021
We need a lot more information in order to assist. What computer, OS, RAM, graphics card, video RAM, HD space Have you tried resetting your preferences?

Likes

Translate

Translate
Adobe Community Professional ,
May 20, 2021 May 20, 2021

Copy link to clipboard

Copied

We need a lot more information in order to assist.

What computer, OS, RAM, graphics card, video RAM, HD space

 

Have you tried resetting your preferences?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 20, 2021 May 20, 2021

Copy link to clipboard

Copied

So i usually get a notification on updates but for some reason this time i didn't but after a driver update and restart,the latest download appeared and on updating the problem is resolved ,so sry for the rant but everything is running fine thanks 🙂 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 01, 2021 Jun 01, 2021

Copy link to clipboard

Copied

This happens to me. but i figure that opening so many files at once could cause photoshop to crash.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 01, 2021 Jun 01, 2021

Copy link to clipboard

Copied

LATEST

Same question - how many files and your computer specs? What size are the files you are opening.

Depending on your HD space, Scratch disk, GPU, CPU, RAM - anything can make an impact.

Repsond when you have the details.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines