Crop tool not selecting whole canvas

New Here ,
Jun 07, 2021 Jun 07, 2021

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Hi all,

 

I am used to a single left-click with the crop tool selecting the entire canvas, which can then be adjusted with the handles. Now when I left-click, nothing happens and I have to drag and draw a shape, which is much less useful.

 

Is there a setting that I have accidentally changed, or has Adobe decided that I no longer want this feature?

 

Thanks a lot

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correct answers 1 Correct Answer

Adobe Community Professional , Jun 07, 2021 Jun 07, 2021
It still works for me. Can you try: Confirm you don't have a selection before you start Click the Crop tool a second time Reset the Crop tool: right-click the tool in the options bar (not Tools panel) and Reset Tool Let us know if any of this works before we send you to Preferences > Reset Preferences on Quit (after backing up customization). ~ Jane

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Adobe Community Professional ,
Jun 07, 2021 Jun 07, 2021

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It still works for me. Can you try:

  • Confirm you don't have a selection before you start
  • Click the Crop tool a second time
  • Reset the Crop tool: right-click the tool in the options bar (not Tools panel) and Reset Tool

Let us know if any of this works before we send you to Preferences > Reset Preferences on Quit (after backing up customization).

 

~ Jane

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New Here ,
Jun 07, 2021 Jun 07, 2021

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Thanks a lot, Jane. Reset Preferences fixed it.

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Adobe Community Professional ,
Jun 07, 2021 Jun 07, 2021

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You're welcome, @Phobicly 😊

~ Jane

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