Every version of Adobe will not start/run

New Here ,
Jul 18, 2021 Jul 18, 2021

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HELP!! Any version of Photoshop will not run for me on my laptop, I used to be able to run it, I  have even tried uninstalling, installing older versions. I even tried going to youtube for help troubleshooting with no luck. I am pretty tech savy, but i am out of ideas! any help would be appreciated.

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Problem or error, Windows

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Adobe Community Professional ,
Jul 18, 2021 Jul 18, 2021

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Please give us more informations including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

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New Here ,
Jul 18, 2021 Jul 18, 2021

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It was giving me an error loading message, as well as an ippcv message? I deleted the files to try and reinstall everything (as last measure) and now I cant uninstall the current ver20210718_110028[1].jpg20210718_110102[1].jpg20210718_110201[1].jpg20210718_110211[1].jpgsion.

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Adobe Community Professional ,
Jul 19, 2021 Jul 19, 2021

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Your PC (especially the CPU) isn't compatible with the newest version.

Please see here:

https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary 

https://feedback.photoshop.com/conversations/photoshop/photoshop-error-at-loading-of-ippcv-library/5... 

 

You have to go back to an older version, like version 22.2. 

 

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New Here ,
Jul 19, 2021 Jul 19, 2021

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I have the older versions installed right now,  the problem, is that it won't let me UNINSTALL to try and reinstall the earlier versions. (Even the earlier version(s) were popping up with the the same messages. The reply/answer you gave me, is something I've tried multiple times with no solution to the problem. I need more advice.

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Adobe Community Professional ,
Jul 19, 2021 Jul 19, 2021

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There is a "Retry" button to the right in your screen shot. Before you retry, though, try rebooting your computer.

 

If you need more help, contact Adobe Customer Care as they can see your screen:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 

 

~ Jane

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