Filter gallery window completely black

Community Beginner ,
Nov 15, 2020 Nov 15, 2020

Copy link to clipboard

Copied

Hi,

I am using Photoshop 2019 on MacBook Pro Mid-2015.

When I try to open the Filter Gallery window on any photoshop file (big or a smaller file), I get this:

Screenshot 2020-11-16 at 01.01.20.png

I should be able to see the options, but everything is black. Why could that be?

TOPICS
Mac, Problem or error

Views

3.1K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Nov 15, 2020 Nov 15, 2020
Photoshop cc 2019 may have issues with Big Sur. Adobe recommends users install the latest photoshop version 2021 for the best experience even though there are still issues to work out. https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-big-sur.html

Likes

Translate

Translate
Community Beginner ,
Nov 15, 2020 Nov 15, 2020

Copy link to clipboard

Copied

By the way, this started happening after I updated to Big Sur.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 15, 2020 Nov 15, 2020

Copy link to clipboard

Copied

Photoshop cc 2019 may have issues with Big Sur. Adobe recommends users install the latest

photoshop version 2021 for the best experience even though there are still issues to work out.

 

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-big-sur.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 19, 2020 Nov 19, 2020

Copy link to clipboard

Copied

I just updated to 2021, and it is fixed. But still, this is silly...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 19, 2021 Jun 19, 2021

Copy link to clipboard

Copied

LATEST

Translated: Update to software with known issues because the previous software has new issues.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 20, 2020 Dec 20, 2020

Copy link to clipboard

Copied

Thank you, I didn't make the connection and was still using the old Icon for 2019.  Fixed, Thank you!!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 27, 2021 Mar 27, 2021

Copy link to clipboard

Copied

Have you fixed this problem? I've the same

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 18, 2021 May 18, 2021

Copy link to clipboard

Copied

Diid you ever fix it? Now I have the same issue, too...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 19, 2021 Jun 19, 2021

Copy link to clipboard

Copied

Same problem here. A 2019 application that won't run properly on a 2021 operating system? Adobe has become a poor housekeeper.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines