Flyout menus for my tool bar not working Photoshop CC 2020/ Mac High Sierra

Participant ,
Nov 26, 2019 Nov 26, 2019

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I'm running Photoshop CC 2020, with Mac High Sierra. My fly-out (sub)menus from the toolbar are not working. The only way I can access various tools is by holding down the option + click on my mouse to active or scroll through other tools. Any help would be appreciated.

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Bug, Mac, Problem or error

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Adobe Employee ,
Nov 27, 2019 Nov 27, 2019

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Hi there,

 

Sorry that the flyout menus for your toolbar in Photoshop 2020 is not working.

 

Could you try resetting Photoshop's preferences & see if it helps? 
https://t.co/ulJI7cGn1G

 

You may want to backup your settings beforehand: 
https://t.co/4dX7gkr36D

 

Thanks,

Akash

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Participant ,
Dec 11, 2019 Dec 11, 2019

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I could do that I'd rather not but yes, that's definitely a good suggestion.

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Adobe Employee ,
Dec 16, 2019 Dec 16, 2019

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Let us know how it goes. If that does not work out, we'll offer the next steps pf troubleshooting. 

 

Thanks,

Akash

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New Here ,
Jun 18, 2020 Jun 18, 2020

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Hi Akash,

 

I'm facing the same issue on Windows, clicking on any fly out menu does nothing.

 

Tried resetting as well and nothing happened.

Thanks, 

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New Here ,
Aug 06, 2020 Aug 06, 2020

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I am having this trouble too, I have reset preferences and uninstalled/re-downloaded photoshop. Using 2019 now on High Siera and still not working. Please could you help!

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Explorer ,
Aug 25, 2020 Aug 25, 2020

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I was having this issue also.  It seems right-clicking will get you the tool options.

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New Here ,
Aug 25, 2020 Aug 25, 2020

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Yes right clicking works, just have always worked with holding it down to see the hidden tools so struggling to get used to it! Seems strange that it would just change so there must be a setting somehwhere! Just seems impossible to actually get hold of help from Adobe! 

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Community Beginner ,
Jun 04, 2021 Jun 04, 2021

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Grateful for my fellow users, as you provided the solution. Adobe doesn't even know the answer it seems...that is, if and when they even respond. Back to work.

 

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