GIF sticker trouble

New Here ,
Sep 27, 2019 Sep 27, 2019

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Hi all. I'm attempting my first animated gif sticker and am hung up. When I play the animation from the timeline it looks great, but when I go to export/preview for web, it looks like every layer shows in every subsequent frame, which I don't want (the glass should fall but not leave behind a trail). What am I missing?

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Adobe Community Professional , Sep 27, 2019 Sep 27, 2019
Try selecting your frames and right-click>Dispose for each one (Save a copy before you do this) then try to export again.

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Adobe Community Professional ,
Sep 27, 2019 Sep 27, 2019

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Try exporting and opening in a different browser - it looks like your layers are hidden as expected.

Otherwise try changing the transparency setting and re-exporting.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Sep 27, 2019 Sep 27, 2019

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Seems to behave the same regardless of browser. What transparency setting are you referring to?

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Adobe Community Professional ,
Sep 27, 2019 Sep 27, 2019

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If you look in the save for web there is a check box for transparency. You could also click the preview button in the lower right to see it before you commit.
Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Sep 27, 2019 Sep 27, 2019

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Actually, unchecking that transparency box fixed the issue, but also got ride of the transparent background and replaced it with white. Ugh. 

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New Here ,
Sep 27, 2019 Sep 27, 2019

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I need to preserve the transparent background without having redundant frames.

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Adobe Community Professional ,
Sep 27, 2019 Sep 27, 2019

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Double check each frame in the document and ensure the layers are hidden.
Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Sep 27, 2019 Sep 27, 2019

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Yep. The only visible layers are the ones that correspond to the frame

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Adobe Community Professional ,
Sep 27, 2019 Sep 27, 2019

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Can you show me a screen shot of the layers panel and another of your timeline? Select the mid point frame.
Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Sep 27, 2019 Sep 27, 2019

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just attached to original post

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Adobe Community Professional ,
Sep 27, 2019 Sep 27, 2019

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Try selecting your frames and right-click>Dispose for each one (Save a copy before you do this) then try to export again.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Sep 27, 2019 Sep 27, 2019

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That did the trick! Thank you!!

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Adobe Community Professional ,
Sep 27, 2019 Sep 27, 2019

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Be sure to mark the answer as correct. Thank you!
Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Adobe Community Professional ,
Jul 17, 2021 Jul 17, 2021

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I did that for you and I hope it counts 😉

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