Grünes Bild

New Here ,
Jun 09, 2021 Jun 09, 2021

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Hallo in die Runde.

 

Seit einer Woche funktioniert bei mir Photoshop nicht mehr.

Egal von wo ich die Bilder in Photoshop exportiere, es erscheint immer ein grüner Bildschirm und mein Bild ist weg. Zwar kann ich es im Navigator sehen aber nicht auf der Benutzeroberfläche um es zu bearbeiten.

 

Ich habe Photoshop aktualisiert, deinstalliert und erneut installiert, den Rechner neu gestartet, ect. Aber nichts hat sich geändert. 

 

Hat jemand Hilfe für mich, was da los ist und was ich machen kann?

 

Danke im Voraus.

 

Julie

 

TOPICS
Bug, Import and export, Mac, Problem or error

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Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

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For the first step try to turn off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings). 

Then restarting Photoshop and check. 

In the next step I would try to reset the Photoshop preferences: Preferences in Photoshop (adobe.com) . 

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Community Beginner ,
Jul 03, 2021 Jul 03, 2021

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Hi, I had the same problem but was also able to solve it like that. Would you be able to tell me why it happened in the first place, though? 

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Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

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Hi

Go to Edit > Preferences > Technology Previews and put a check mark in Disable Native Canvas, restart Photoshop to see if it helps

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New Here ,
Jun 09, 2021 Jun 09, 2021

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Thanks. It worked.

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Community Beginner ,
Jul 03, 2021 Jul 03, 2021

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Hi, I had the same problem but was also able to solve it like that. Would you be able to tell me why it happened in the first place, though? 

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New Here ,
Jul 04, 2021 Jul 04, 2021

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Had the same problem. This solved the green screen. But suddenly the picture was all black. Could it be the graphic processor?

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New Here ,
Jul 03, 2021 Jul 03, 2021

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Hey, ich habe das gleiche Problem! iMac Pro, quasi über nacht ist dieses Problem entstanden. Woran liegt es?

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Adobe Community Professional ,
Jul 04, 2021 Jul 04, 2021

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What have been changed on your system? Installing updates, patches or like that? Changing any settings?

 

Which version of operating system do you use?

Which versoin of Photoshop do you use?

 

Have you tried the steps decribed in this post?

 

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Community Beginner ,
Jul 04, 2021 Jul 04, 2021

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The problem first happened to me when I installed the 2021 Photoshop version (also using macOS Big Sur). I never had the problem with Photoshop 2020. 

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New Here ,
Jul 05, 2021 Jul 05, 2021

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I have a Mac Book Pro 15 inch 2016 / Mac OS Big Sur and the newest CC Photoshop Version.
Switching off the Graphic Processor in Photoshop works but this slows down the performance... I wonder if the graphic processor is getting old or if there is anything wrong with the 2021 Photoshop version. 

 

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New Here ,
Jul 16, 2021 Jul 16, 2021

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LATEST

Ich habe das gleiche Problem.

Wenn ich den vorgeschlagenen Lösungsweg gehe zerhackt es die letzte geöffnete Datei.

Umgehen kann ich es wenn ich in der Werkzeugpalette unten auf Vollbildmodus mit Menüleiste klicke.

Dann wird die Datei korrekt angezeigt.

Ob das bei Dateiweitergabe an Dritte aber auch funktioniert weiß ich nicht.

Die Adobe CS nervt eigentlich nur noch. 

Permanente Updates und andauernd funktioniert irgendwas nicht…

Mac Book Pro 16" 2019

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