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Hola buenos dias, Hello good day,

New Here ,
Jul 14, 2021 Jul 14, 2021

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Tengo el siguiente problema en photo shop.  Cuando quiero abrir una photo, sale una pantalla de color verde, y no sale la foto. El las capas y en las historia si se ven, pero en la pantalla, NO.

¿A ver si alguien me puede ayudar? Gracias.

 

I have the following problem in photo shop. When I want to open a photo, a green screen appears, and the photo does not appear. The layers and in the story if they are seen, but on the screen, NO.

Let's see if someone can help me? Thanks.

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correct answers 1 Correct answer

Community Expert , Jul 14, 2021 Jul 14, 2021

Try this: go to Preferences >Technology Previews > enable Deactivate Native Canvas. Quit Photoshop and relaunch.

 

~ Jane

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Community Expert ,
Jul 14, 2021 Jul 14, 2021

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Try this: go to Preferences >Technology Previews > enable Deactivate Native Canvas. Quit Photoshop and relaunch.

 

~ Jane

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New Here ,
Jul 14, 2021 Jul 14, 2021

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Solucionado, muchas gracias.

 

Solved, thank you very much.

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Community Expert ,
Jul 14, 2021 Jul 14, 2021

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In case @jane-e ’s advice should resolve the issue please remember to mark her answer as correct. 

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