HOW TO CONTACT ADOBE?

Guest
Jul 01, 2021 Jul 01, 2021

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HOW DO I CONTACT ADOBE CONTACT SERVICE BECAUSE I WANT TO CANCEL MY PLAN BUT I CAN'T PAY THE CANCELATION FEE SOO HOW DO I CONTACT THEM BECAUSE IT SEEM FOR ME THAT THEY DON'T WANT TO HELP THEIR COSTUMER FOR THEIR PROBLEME.

 

SO PLEASE HELP ME

 

THANK YOU

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Adobe Community Professional , Jul 01, 2021 Jul 01, 2021
Are you using any browser add-ons that blocks cookies I use "I don't care about cookies" for Firefox and with that enabled I don't see the speech bubble, but if I disable it the speech bubble appears

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Adobe Community Professional ,
Jul 01, 2021 Jul 01, 2021

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Try clicking the speech-bubble icon bottom right on

https://helpx.adobe.com/contact.html

and type »agent«. 

 

But I am not sure they will be able to change the Creative Cloud License model you chose. 

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Guest
Jul 01, 2021 Jul 01, 2021

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Could you please send me a screenshot where is the speech bubble icon because I can't find it

 

what I could find it's blue bubble "contact us" but I can't click it like it doesn't work

 

thank you in advance 

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Adobe Community Professional ,
Jul 01, 2021 Jul 01, 2021

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Are you using any browser add-ons that blocks cookies

I use "I don't care about cookies" for Firefox and with that enabled I don't see the speech bubble, but if I disable it the speech bubble appears

 

2021-07-01 17_02_21-Contact Customer Care — Mozilla Firefox.png

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LEGEND ,
Jul 01, 2021 Jul 01, 2021

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Of course, you will still owe the cancellation fee...

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