I can't cancel my plan

[Shubhang5FCD]

I had bought the photoshop plan, but I wanted to switch to the creative cloud all applications one. It won't me do it with another subscription, but when I try to cancel my plan, it says "You will be able to manage your subscription shortly", but I bought my subscription a few weeks back. How do I cancel it now?

[gianvitulano]

Hi Shubhang5FCD,
I recommend that you contact Adobe support. They will be able to help you with your plan. Adobe Customer Care

[jane-e]

Hi @Shubhang5FCD 

Here is the Help page for changing plans:

https://helpx.adobe.com/manage-account/using/change-plan.html

If that doesn't work, contact Adobe Customer Care:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 

Do not respond to PMs, which are likely to be from scammers.

~ Jane