I can't close the file In Photoshop.

[elibet6]

Today, Photoshop 2021 doesn't allow me to close the files of images that I open. and I can't close Photoshop.

Only through Task Manager, I can close the program. Fortunately, I could save my work. 

Any idea? Thanks in advance.

[Eugenio.NYC]

Hi, sorry about that

I don’t have a solution, but maybe if you try to reset the preferences will work, here the instructions:

https://helpx.adobe.com/photoshop/using/preferences.html

[elibet6]

Hi, 

Thank you for your answer. 

But I sorted out the problem when I open the pc and photoshop next day, 

Bye, 

Eleonora. 

[jane-e · Accepted solution]

Do you get an error message when you try to close a file?

~ Jane

[elibet6]

Hi,

No, nothing error message. 

When turning on my pc the next day the problem was sorted out.

Bye, 

Eleonora. 

[S_Gans]

Can you please tell us more about your operating system? Have you done any upgrades or updates to your system, lately? Have you tried completely shutting down and restarting your computer?

[elibet6]

Hello, 

My operation system is Window 10. 

I open my pc just now and Ps works well. 

I hope this problem doesn't happen again. 

Thank you.