• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I'm locked out of my photoshop

New Here ,
Mar 16, 2021 Mar 16, 2021

Copy link to clipboard

Copied

It says " Try Again Later" For security reasons, your access is temporarily disabled. For more details, contact Adobe Customer Support.

 

Please help

Views

538

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Mar 16, 2021 Mar 16, 2021

Copy link to clipboard

Copied

Hi @MermaidOnTap 

 

We need more information:

 

  • What happened that triggered being locked out?

 

  • What happened when you tried again later?

 

 

~ Jane

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 16, 2021 Mar 16, 2021

Copy link to clipboard

Copied

I have no idea. I even changed my password and I'm still locked out

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 16, 2021 Mar 16, 2021

Copy link to clipboard

Copied

LATEST

Hi @MermaidOnTap 

 

Is this an enterprise account? 

https://helpx.adobe.com/enterprise/kb/domain-users-cannot-access-cc.html

 

Also, please answer the second and third questions from above.

 

~ Jane

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines