Image won't fit on the screen

Explorer ,
Feb 03, 2020 Feb 03, 2020

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Just recently I'm having a problem in Photoshop where the image I'm working on won't fit on the screen. Even if I do "View: Fit on Screen" it is as if the image is going down below the bottom of my monitor. I've changed no settings, so not sure why it started or how to fix. Even if I do "Zoom Out" multiple times, the image gets smaller but seems to remain stuck to the bottom rather than being in the center of the screen. I can't get to or work on the bottom of an image.

 

I'm updated to the most recent Photoshop 21.0.3 on Mac OS X 10.15.2

 

Update since first posting:  This may be restricted to v21.0.3.  I opened v20.0.8, and the image fits on the screen as expected, Fit to screen works as expected, and so does zooming in and out.

 

any suggestions welcome.

 

THX

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Bug, Mac, Problem or error

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correct answers 1 Correct Answer

Adobe Community Professional , Feb 03, 2020 Feb 03, 2020
Hi try to reset your preferences then try it.....Regards

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Adobe Community Professional ,
Feb 03, 2020 Feb 03, 2020

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Hi try to reset your preferences then try it.....Regards

Ali Sajjad

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Explorer ,
Feb 03, 2020 Feb 03, 2020

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Yes!  That may have fixed it.

 

I opened Photoshop; selected Preferences: General

Selected "Reset Preferences on Quit"

Quit

Re-opened Photoshop, reopened my image.

 

So far appewars to be acting as expected.  Will keep an eye on it.  THX

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Community Beginner ,
May 20, 2021 May 20, 2021

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Same thing was happening in both 2020 and 2019, and the Reset worked - but why is this happening???

 

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