Initializing Video Export hangs infinitely

Engaged ,
May 20, 2021 May 20, 2021

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Possibly the last version this has been working has been 2018 or so.

If I make first a frame animation, export the gif, then I want to export additionally a mp4, Ps hangs as soon clicking "Render Video". The blue bar moves first quickly, slows down to the right side and never open the video export box as in earlier Ps versions. This "Progress" hangs infinitely.

As usual, it is not possible to report a bug directly to Adone. Dammit, it's the lausiest company ever.

2021-05-20_09-35-08.png

TOPICS
Bug, Crash or freeze, Import and export, Mac, Performance, Problem or error

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Adobe Employee ,
Jun 11, 2021 Jun 11, 2021

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Hi there,

Sorry to hear that Photoshop hangs, could you please try resetting the preferences and let us know how it goes?

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,
Sahil

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