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Kyle's Brushes unavailable

Community Beginner ,
Aug 16, 2019 Aug 16, 2019

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Attempted to download more brushes (Get more Brushes) and I can't get past the "Sign in to download" even though I'm signed in.

Adobe Photoshop | Download exclusive brushes from Kyle T. Webster

I've had several remote tech support people attempt to help and they can sign in with their account and see the brushes.

I have a new cintiq pro 24 I'm running PScc on, and I've tried logging in on other computers to get more brushes and still the problem persists.

Can't figue this out.

I think its something on Adobe's end. I've downloaded the brushes in the past on other units.  Can't figure this out.

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correct answers 2 Correct answers

Adobe Employee , Aug 16, 2019 Aug 16, 2019

Hi Keith,

We're working on to get this fixed at the back end, sorry for the inconvenience. Could you please try checking the site in a few hours again and let us know how it goes?

Regards,
Sahil

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Adobe Employee , Aug 16, 2019 Aug 16, 2019

Glad to know it's working again! Feel free to reach out to us for any queries.

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Adobe Employee ,
Aug 16, 2019 Aug 16, 2019

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Hi Keith,

We're working on to get this fixed at the back end, sorry for the inconvenience. Could you please try checking the site in a few hours again and let us know how it goes?

Regards,
Sahil

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Community Beginner ,
Aug 16, 2019 Aug 16, 2019

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IT'S FIIIIIIXXXXED!!!!!

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Adobe Employee ,
Aug 16, 2019 Aug 16, 2019

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Glad to know it's working again! Feel free to reach out to us for any queries.

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Community Beginner ,
Sep 07, 2021 Sep 07, 2021

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Hi there – I am having the exact same problem again. Is the Adobe team aware and working on it? I've been checking back every day for the past 3 days and still the same issue – unable to get past the sign-in page and download the brushes. 

Thank you for your time. 

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New Here ,
Sep 30, 2021 Sep 30, 2021

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Any updates on fixing this problem?? Still can't access brush downloads, it keeps asking me to sign in. 

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New Here ,
Oct 20, 2022 Oct 20, 2022

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same problem here..

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Community Beginner ,
Aug 16, 2019 Aug 16, 2019

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THANK YOU!

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Explorer ,
Dec 07, 2019 Dec 07, 2019

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I have the same problem now 😞

Can't seem to get to any brushes even though I'm signed in.

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Community Beginner ,
Sep 10, 2020 Sep 10, 2020

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This is a year later and I had the same problem with Windows 10 and latest MS Edge (Version 85.0.564.51).  Every time I tried to sign in, I was immediately bounced back to signing in.

Opened Google Chrome and --- VOILA!!!  Everything worked flawlessly.

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New Here ,
Dec 08, 2019 Dec 08, 2019

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Hi, I'm having the same problem. Please help. Using Adobe CC, Chrome, from the UK.

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Community Expert ,
Dec 08, 2019 Dec 08, 2019

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New Here ,
Jun 08, 2021 Jun 08, 2021

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Thanks---this worked for me

 

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New Here ,
Oct 19, 2020 Oct 19, 2020

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I have this same issue. I've tried on Chrome and with Edge and still no luck.

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Community Beginner ,
Oct 31, 2020 Oct 31, 2020

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I have this same issue.. I just have joined and I can't even login 😕

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Community Beginner ,
Nov 02, 2020 Nov 02, 2020

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I'm having the same problem here in Ireland. It keeps asking me to log in even though I am already. Very frustrating! 

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New Here ,
Oct 07, 2021 Oct 07, 2021

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Hi I am also having this problem. Tried clearing cache/cookies from Chrome, no luck. Tried on Edge, when I click the sign in link on the webpage it initially tries going to the sign-in page but then automatically refresh-loops back to the "Sign in to download" Kyle brushes page. I have a seat on a business account, and have downloaded the brushes before on a different computer. I am signed out of that older computer. This has not been a problem before....

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Community Beginner ,
Feb 28, 2022 Feb 28, 2022

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i'm having the same issues. i'm unable to download anything currently.

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New Here ,
Mar 01, 2022 Mar 01, 2022

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i am having the same issue...can not find/download kyle t webster brushes

 

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New Here ,
Mar 03, 2022 Mar 03, 2022

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felixb13440694_0-1646328816709.png

logged in and nothing apear....

 

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New Here ,
Mar 03, 2022 Mar 03, 2022

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felixb13440694_0-1646332672706.png

can't download anything.

 

 

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Community Expert ,
Mar 17, 2023 Mar 17, 2023

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@felixb13440694 

 

Is your Creative Cloud subscription a free account or a paid account? You didn't say and there is a "Buy Now" button in your screenshot.

 

janee_0-1679060295748.png

 

Jane

 

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New Here ,
Mar 07, 2022 Mar 07, 2022

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this is the same problem ive been facing :<

 

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New Here ,
Jan 03, 2023 Jan 03, 2023

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its down again 😞

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New Here ,
Jan 26, 2023 Jan 26, 2023

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I have the same problem, pls fix 😞

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