Copy link to clipboard
Copied
Am I the only one with this issue?
The files can be open for 5 seconds and the app crash. Hopefully there will be an update fixing this soon, my Photoshop is unusable now
Thanks
If you turn off your GPU in Preferences > Performance and restart Photoshop do you get the same issue?
Dave
Copy link to clipboard
Copied
Have you tried resetting your preferences?
What are your computer specs?
Specific Win 10 version, HD space, Video card(s), GPU, CPU, RAM
Copy link to clipboard
Copied
Thank you for your answer. Yes I resetted preferences, uninstalled and reinstalled everything and nothing changed.
Win 10 64 Pro 20H2 (os build 19042.985), HD space 512GB (free 30GB), RAM 16GB, PC: Dell Inspiron 5579, GPU/Graphic card: Intel UHD Graphics 620
Copy link to clipboard
Copied
If you turn off your GPU in Preferences > Performance and restart Photoshop do you get the same issue?
Dave
Copy link to clipboard
Copied
Thank you! That fix the issue, it is not crashing anymore
Camille
Copy link to clipboard
Copied
Turning off your graphics card is only a temporary fix and points towards the underlying issue.
You will be missing some key functionality without a graphics card.
https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html
The larger issue is your graphics card (Interl UHD 620) no longer meets the requirements for current Photoshop builds.
You'll either need to downgrade to an earlier version of PS or upgrade your graphics card.