Low quality Stock downloads

New Here ,
Jun 17, 2021 Jun 17, 2021

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Hi there,

I've downloaded a few highlighter streak type of images from Adobe stock. The files look fine in preview, but once I licence them and bring them into PS, the images are blocky an pixelated. The top image is what they look like in PS, the bottom is what I need them to look like. Screen Shot 2021-06-17 at 12.35.03 PM.pngScreen Shot 2021-06-17 at 12.35.37 PM.png

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Mac, Problem or error

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Adobe Community Professional ,
Jun 17, 2021 Jun 17, 2021

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Hi

 

The image looks like it's an Illustrator file because of the transparency grid.

 

  • If you can give us the Adobe Stock number, I'd be happy to look at the file. 

  • Do you have Illustrator or only Photoshop?

 

  • Can you also tell us what settings you choose for "New" in Photoshop? Maybe with a screen shot?

 

~ Jane

 

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