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Major problems with the latest version of Photoshop?

New Here ,
May 24, 2021 May 24, 2021

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It seems that whatever image I try to open nothing shows within Photoshop, just a blank window. If you try to zoom in/out you get a weird zoom effect. Same happens if you create a new document?

 

Currently unusable which is obviously not ideal! Any ideas as to what's going on here please?

 

Updated to latest version of PS, running Big Sur 11.2.3 on Mac and latest CC. Thanks

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Adobe
Community Expert ,
May 24, 2021 May 24, 2021

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Try resetting the tools and/or preferences.
To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

from here:

https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

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New Here ,
May 24, 2021 May 24, 2021

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Thank you @Peru Bob I'll give it a try

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New Here ,
May 26, 2021 May 26, 2021

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Well that kind of worked for a while, now it's broken again!

Not sure what's going on with Photoshop lately but it seems to be very buggy to me?

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Community Expert ,
May 24, 2021 May 24, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Photoshop forum.

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New Here ,
May 24, 2021 May 24, 2021

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Sorry, missed that completely, thanks @Peru Bob 

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Explorer ,
May 26, 2021 May 26, 2021

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Encountered this, thought actually could be a software glitch so I had to restart my PC, didn't give it much attention.

Hope someone can help here..

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