Masking issues, real-time refinements not working

Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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When working with masks, I can refine with the brush tool or the global refinement sliders for initial selections, but I can't preview alterations to an existing mask...at least not in the large image—I can see it in the tiny thumbnail in the properties panel! I'm watching tutorials where people are doing this (I'm trying to learn how to use the new Refine Hair feature), but even following along with the tutorials I can't preview my changes to a selection within the Select and Mask interface. When I hit ok, I see the refined mask, but not until then. What am I doing wrong, or is it a glitch? Why would I be able to see the changes to the thumbnail but not on the artboard? *I've tried toggling on and off the Graphics Processor settings as I read in another thread, but it didn't work. 

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Bug, How to, Mac, Problem or error

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Adobe Community Professional , Jun 08, 2021 Jun 08, 2021
Hi, try to update to 22.4.2 as it is supposed to fix the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

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Adobe Community Professional ,
Jun 01, 2021 Jun 01, 2021

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Hi. just wondering if you've tried viewing under all the options in the preview thumbnail? By default, that thumbnail has a setting of really high transparency, so the big image just doesn't show anything. Try increasing or decreasing the transparency setting under that top option. But also, that thumbnail has a bunch of different ways to see your work. Click on the thumbnail and a bunch of other viewing options will show up. Hope this helps.

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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Thanks, but I have played with all of those options 😕 it didn't help.

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Adobe Community Professional ,
Jun 01, 2021 Jun 01, 2021

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There is a bug in the current version. It affects previews when Select and Mask is entered by double clicking a layer mask. Entering with our without a selection works OK.

You can add to the bug report below :

https://feedback.photoshop.com/conversations/photoshop/photoshop-v224-select-and-mask-workspace-prev...

 

Dave

 

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Community Beginner ,
Jun 02, 2021 Jun 02, 2021

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Thank you, Dave! Don't you love it when you spend hours trying to figure something out only to find a thread that states it's a "Acknowledged" issue? I wonder why it works for those making the tutorials but not those of us trying to learn from the tutorials? It's so frustrating! 

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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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The bug only appeared in 22.4. The tutorials were probably made using an earlier version. I'm sure it will get resolved.

Dave

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Explorer ,
Jun 02, 2021 Jun 02, 2021

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Its a bug Adobe introduced in the 22.4. version of photoshop, but kindly forgot to tell us. Anyway, there is a workaround for now.

To my testing the bug only shows up if you have layer mask and you click "select and mask", than the "real-time refinement" fetures is grayed out and does not show live results, but applies the adjustment after you click ok. If you only make a selection and you go to "select and mask" than it works, but not if you are going from layer that has a layer mask.

One workaround is to CTRL or Command right mouse click on the layer maks to make it active. Than Shift right mouse button click on the layer mask to deactivate it and than with still active selection go to ""select and mask" interface. It should work than. Once you makde your adjustments, you can ALT or Option mouse drag the layer mask to the trash can and delete it and than simply with you new selection active, create a new layer mask.

Its few extra steps, but until adobe team stops changing menu names to appease the alphabet crowd and starts actually testing their programs before release, we are stuck with this and bunch of other nasty bugs. Like mising incons of the third party panels and off course inexplicably strange idea to change "save as" command into something else. 

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Adobe Community Professional ,
Jun 08, 2021 Jun 08, 2021

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Hi, try to update to 22.4.2 as it is supposed to fix the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

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