my pen tool stops working all together

New Here ,
Jul 16, 2021 Jul 16, 2021

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and all tools.....in the middle of work....i have to save the file and reopen it for them to work again...every now and again ...no big deal...but sometimes it happens 4, 7, 10 times a file..this has been happening for months...on several computers.....so it cant just be me....please fix it.....slows me down so much... especially when i have mulitple documents open and laid out and then i have to constantly set it all up again.  this happens mostly with the pen tool. but it affects all tools. 

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Adobe Community Professional ,
Jul 17, 2021 Jul 17, 2021

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Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):

https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

 

What have you done for all-purpose trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

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New Here ,
Jul 24, 2021 Jul 24, 2021

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tried everything recommended and also reinstalled...and still no fix...20% of the time when panning image to path or otherwise work on image./.the tools die from panning. cause oen to have to save and reopen file.

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