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My photoshop suddenly quits although it is in the latest version and updated. my mac is running the latest operating system.
any advice please?
What are your specs?
Specific PS version, Specific Mac OS version, Mac computer model, HD Space, RAM, Video/Graphics card, VRAM, etc.
Have you tried resetting your PS preferences? Go to PS preferences/general and click reset preferences upon Quit.
Relaunch PS.
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Can you chcek your Creative Cloud app to see if
1. you are currently logged in
2. it is not asking for updates. If it is, run the updates and it should work.
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Thank you.
I checked and found that I am logged in and all are updated.
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Thank you.
I checked and found that I am logged in and all are updated.
any other suggestion, please?
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What are your specs?
Specific PS version, Specific Mac OS version, Mac computer model, HD Space, RAM, Video/Graphics card, VRAM, etc.
Have you tried resetting your PS preferences? Go to PS preferences/general and click reset preferences upon Quit.
Relaunch PS.
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Thank you for taking the time to help.
PS: 22.4.2
mac OS : Big Sur
imac 2017
RAM 64 GB
I just tried to reset preference. I will wait and see.
Thanks again.
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Thank you very much again. it looks like it is working well now.
for the second day it did not quit suddenly. I hope it w'ont again.
Have a nice day.
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Thank you very much again. it looks like it is working well now.
for the second day it did not quit suddenly. I hope it w'ont again.
Have a nice day.
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It came back to crashing again.
Something I noticed; when I chose command+1 to go to 100% view, it crashes. in addition to crashing for no reasons.
Any help please?
Thank you in advance.
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Try going into Photoshop Preferences/Technology Preview and check "Deactivate Native Canvas" and restart your PS.
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Thank you.