• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

My Photoshop doesn't open anymore

New Here ,
Jun 12, 2021 Jun 12, 2021

Copy link to clipboard

Copied

My Photoshop app doesn't open and it does it every day. I'm desperate. It is up to date with the latest version. I used it in the afternoon and when it opened again, it didn't open anymore. It stays in the background but doesn't actually run. I already uninstalled and downloaded again and it didn't work. Also already restart the computer and nothing. I tried to download the previous version and it didn't work either. I do not know what to do

TOPICS
Windows

Views

288

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Jun 12, 2021 Jun 12, 2021

Copy link to clipboard

Copied

LATEST

Hi @Iaco5C1B 

 

Here are a few more things to try:

 

Reset Preferences (not the same as reinstall)

https://helpx.adobe.com/photoshop/using/preferences.html

 

Uninstall. Use the Cleaner tool. Reinstall.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Contact Adobe Customer Care
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

 

~ Jane

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines