My Photoshop doesn't open anymore

New Here ,
Jun 12, 2021 Jun 12, 2021

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My Photoshop app doesn't open and it does it every day. I'm desperate. It is up to date with the latest version. I used it in the afternoon and when it opened again, it didn't open anymore. It stays in the background but doesn't actually run. I already uninstalled and downloaded again and it didn't work. Also already restart the computer and nothing. I tried to download the previous version and it didn't work either. I do not know what to do

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Adobe Community Professional ,
Jun 12, 2021 Jun 12, 2021

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Hi @Iaco5C1B 

 

Here are a few more things to try:

 

Reset Preferences (not the same as reinstall)

https://helpx.adobe.com/photoshop/using/preferences.html

 

Uninstall. Use the Cleaner tool. Reinstall.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Contact Adobe Customer Care
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

 

~ Jane

 

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