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Neural Filters error "there was an error running this filter"

New Here ,
Oct 22, 2020 Oct 22, 2020

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When I try to use a neural filter, I get an error "there was an error running this filter" and a warning "there was an issue running filters". I suspect this is because on my corporate network we use an internet proxy.  Is there a way to set proxy settings in Photoshop?

 

{Moderator note: Edited the thread title}

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correct answers 2 Correct answers

Adobe Employee , Nov 18, 2020 Nov 18, 2020

Hi all,

 

We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue.

 

This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

For help with updating, see Update Creative Cloud apps.

 

Let us know how it goes.

 

Thanks,

Mohit

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Community Beginner , May 18, 2021 May 18, 2021

Ok. Here's the solution I found on internet which also worked for me.
I can not write it here because of some spam notice. Check the attachment for the instructions.

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Participant ,
Aug 02, 2021 Aug 02, 2021

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@Mohit Goyal  i have V 22.4.3 and it still doesnt work. looking for your comment. thanks!

Screen Shot 2021-08-02 at 12.53.53.pngScreen Shot 2021-08-02 at 12.56.35.png

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Participant ,
Aug 07, 2021 Aug 07, 2021

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@Mohit Goyal no it's NOT the "correct answer" as I answered a week ago ( with no Adobe comment) the ״bug״ is ther also with the latest version installed !!!

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Community Beginner ,
Aug 18, 2021 Aug 18, 2021

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This bug has been there in one form or another for almost, if not more than a year now.  I have attempted every fix mentioned for PC (that would be 1 FIX) and it succeeded in making my just a little more frustrated.  Any chance you actually test before guessing at this stuff...???  Its bad enough that we are landed where a major company simply crowd sources its QA, and for that matter almost all of its non commercial support, but if you guys are going to chime in, it would be nice if you actually were up to date on the solution.

I have been running into the error message on EVERY attempt to use neural (pronounced more correctly as Neurotic) filters, for over 8 months at this point. 
I have auto update on and currently I am on version 22.4.3 20210708.R.317 bb896cc X64 running on an I7 9700K with 80GB RAM, 62TB of disk space including 1TB on M2, 1TB on SATA III SSD, and 20TB SAN  Remainder on various SATA 4 and 8GB drives. attached via USB

I currently have a NVIDIA Quadro P2200 with 5GB 
I previously had an NVIDIA 1550GTX that had the same issue.

I've tried with and without the GPU enabled, and have tried on 100+ images.  The only consistent thing is IT FAILS EVERY TIME

Below is the SYSTEM INFO text, so that MAYBE you can look for common threads and actually solve this.

Note, I am a software developer with 38 years background.  I still remain elbow deep in code every day, from Python to Java to COBOL  Its all the same when it comes to RCA.  Its not easy to find every bug, especially if the bug is affected by platform or config, but what is worse is thinking you have found the solution for all and ignoring the please of the masses. It would be better to state that you found a possible solution to some of the identified causes of what is apparently a generic / non descript error that should in all truth NEVER be allowed in code destine for end users, and follow it with the fact that you continue to investigate and welcome added info on configs etc that still exhibit the issue.  And the only possible worse action would be to close the thread before you have identified the ROOT CAUSE.

So please, help us help you, trust those telling you they tried the solution and it did not function.  Ask folks what their config and other components are, and how they are set up.  Look for common threads, common add ons.  Look at a few eppisodes of House MD and pay attention to what a differential analysis is and how it is used to identify what it could be vs what it is.  The five whys are all very nice but if you start with Why do I get this error for an error that is totally generic and triggered by ANYTHING, the next 4 whys are useless.  

 

Please pass this on to the other folks working on issues that have gone on forever before your user base MOVES ON for ever.  And PLEASE FIX THIS ISSUE.

By the way, strange thing but ONLY the featured ones fail... the beta filters all work like a charm.

RandyBoback_1-1629332607776.png

RandyBoback_2-1629333315582.png

 

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Community Beginner ,
Jul 01, 2021 Jul 01, 2021

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I keep having "there was an error running this filter" error. I have sent feedback using the built in feedback method including the picture(s) 

I have updated to version 22.4.2, This did NOT solve the issue
I have quit Photoshop, renamed the following folder C:\Users\[username]\AppData\Roaming\Adobe\UXP\
PluginsStorage\PHSP\22\Internal\com.adobe.nfp.gallery\PluginData Started Photoshop again; This did NOT solve the issue
I have uninstalled Photoshop, re-installed photoshop, rebooted logged out and in of my creative cloud account. This all did NOT solve the issue.
Please advise what to do next to solve the "there was an error running this filter" error

 

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Explorer ,
Jul 01, 2021 Jul 01, 2021

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Me too. I hope they'll read them…

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Community Beginner ,
Jul 12, 2021 Jul 12, 2021

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Same

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Community Beginner ,
Jul 12, 2021 Jul 12, 2021

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Maybe we should create a new issue because this one is labeled as SOLVED and  therefor no Adobe employee looks at it anymore?

 

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Community Beginner ,
Jul 29, 2021 Jul 29, 2021

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FYI: Today I updated to 22.4.3 with hopes on a solution for this issue, but unfortunately is still -not- solved.

 

If the neural filters are also for you not working please reply in this topic in order to get some scope in amount of affected users. 

 

my details on my install are: 

Adobe Photoshop Version: 22.4.3 20210708.r.317 bb896cc  x64
Number of Launches: 10
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.928
System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2592 MHz
Built-in memory: 32487 MB
Free memory: 20825 MB
Memory available to Photoshop: 24965 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.480
ACP.local Status:
 - SDK Version: 1.45.1
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 4.14.0.17
 - Min Core Sync Required: 4.3.28.24
ACPL Cache Config: 
 - Time to Live: 5184000 seconds
 - Max Size: 20480 MB
 - Purge Percentage: 50%
 - Threshold Percentage: 85%
 - Purge Interval: 60 seconds
Live Edit Client SDK Version: 3.80.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
 ------- GPU
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OpenGL API stable: False
OpenCL API stable: True
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useGPU:                0
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HasSufficientRAM:      1
  VRAM:                       4,157 MB
  Required VRAM:              1,500 MB
UseGraphicsProcessorChecked:   1
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Windows remote desktop:  0
GPU Allow Normal Mode: False
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Display: 2
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# Photoshop Version: Adobe Photoshop 22.4.3 20210708.r.317 bb896cc x64
Start sniffer 2021-07-29 14:20:22
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  Device 3
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    Vendor name:                  INTEL
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    Driver date:                  2020-10-28 000000.000000-000
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    Driver version:               27.20.100.8935
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    D3D-ID:                       16027
End platform native

1556 ms
1556 ms
Start platform OpenGL
Exit code : Unknown sniffer exit code
Status    : kStatusCrash

Sniffer did not succeed. Running each platform separately
# Photoshop Version: Adobe Photoshop 22.4.3 20210708.r.317 bb896cc x64
Start sniffer 2021-07-29 14:20:24
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -comment=Photoshop Version: Adobe Photoshop 22.4.3 20210708.r.317 bb896cc x64 -native
0 ms
Start platform native
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    Display:                      \\.\DISPLAY22
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    Physical size:                (0 0)
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  # devices:                    4
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    # attached displays:          3
      \\.\DISPLAY21
      \\.\DISPLAY1
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    GPU accessible RAM:                4,157 MB
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    API version:                  12.0 (12.0)
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    Vendor name:                  NVIDIA
    Driver:                       C:\windows\System32\DriverStore\FileRepository\nvdm.inf_amd64_cec537a138ed9662\nvldumdx.dll
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    Driver version:               27.21.14.6109
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  Device 1
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  Device 3
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458 ms
End sniffer 2021-07-29 14:20:24
Exit code kExitNormal
Exit code : kExitNormal
Status    : kStatusNormal
# Photoshop Version: Adobe Photoshop 22.4.3 20210708.r.317 bb896cc x64
Start sniffer 2021-07-29 14:20:25
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -comment=Photoshop Version: Adobe Photoshop 22.4.3 20210708.r.317 bb896cc x64 -openGL
0 ms
Start platform OpenGL
Exit code : kExitNormal
Status    : kStatusCrash
# Photoshop Version: Adobe Photoshop 22.4.3 20210708.r.317 bb896cc x64
Start sniffer 2021-07-29 14:20:25
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -comment=Photoshop Version: Adobe Photoshop 22.4.3 20210708.r.317 bb896cc x64 -openCL
0 ms
Start platform OpenCL
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End platform OpenCL

1162 ms
End sniffer 2021-07-29 14:20:26
Exit code kExitNormal
Exit code : kExitNormal
Status    : kStatusNormal
 ------- GPU
License Type: Subscription
Serial number: ********************
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Photoshop scratch has async I/O enabled
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Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
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   AdobePDFL.dll   PDFL 2021/06/17-21:05:37   79.fa1226f   79.fa1226f
   AdobePDFSettings.dll   Adobe PDFSettings   1.07   
   AdobePIP.dll   Adobe Product Improvement Program   8.2.0.16   
   AdobeSVGAGM.dll   AdobeSVGAGM   79.5786aef   79.5786aef
   AdobeXMP.dll   Adobe XMP Core 2021/06/14-18:28:11   79.217bca6   79.217bca6
   AdobeXMPFiles.dll   Adobe XMP Files 2021/06/14-18:28:11   79.217bca6   79.217bca6
   AdobeXMPScript.dll   Adobe XMP Script 2021/06/14-18:28:11   79.217bca6   79.217bca6
   adobe_caps.dll   Adobe CAPS   10,0,0,6   
   AGM.dll   AGM 2021/06/17-21:05:37   79.6230c9c   79.6230c9c
   AID.dll   AID DLL   1.0.0.21   
   AIDE.dll   AIDE 2021/06/11-21:30:55   79.1afc25f   79.1afc25f
   ARE.dll   ARE 2021/06/17-21:05:37   79.6230c9c   79.6230c9c
   AXE8SharedExpat.dll   AXE8SharedExpat 2021/06/14-14:42:05   79.d56d744   79.d56d744
   AXEDOMCore.dll   AXEDOMCore 2021/06/14-14:42:05   79.d56d744   79.d56d744
   Bib.dll   BIB 2021/06/17-21:05:37   79.6230c9c   79.6230c9c
   BIBUtils.dll   BIBUtils 2021/06/17-21:05:37   79.6230c9c   79.6230c9c
   boost_date_time.dll   photoshopdva   14.0.0   
   boost_filesystem.dll   photoshopdva   14.0.0   
   boost_program_options.dll   photoshopdva   14.0.0   
   boost_regex.dll   photoshopdva   14.0.0   
   boost_system.dll   photoshopdva   14.0.0   
   boost_threads.dll   photoshopdva   14.0.0   
   CoolType.dll   CoolType 2021/06/17-21:05:37   79.6230c9c   79.6230c9c
   CRClient.dll   Adobe Crash Reporter Client DLL   4.7.0.0   
   DirectML.dll   DirectML Redistributable Library   1.4.0+201111-2330.1.fe.bdb07c7   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaccelerate.dll   photoshopdva   14.0.0   
   dvaappsupport.dll   photoshopdva   14.0.0   
   dvaaudiodevice.dll   photoshopdva   14.0.0   
   dvacore.dll   photoshopdva   14.0.0   
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
   dvamarshal.dll   photoshopdva   14.0.0   
   dvamediatypes.dll   photoshopdva   14.0.0   
   dvametadata.dll   photoshopdva   14.0.0   
   dvametadataapi.dll   photoshopdva   14.0.0   
   dvametadataui.dll   photoshopdva   14.0.0   
   dvanet.dll   photoshopdva   14.0.0   
   dvaplayer.dll   photoshopdva   14.0.0   
   dvascripting.dll   photoshopdva   14.0.0   
   dvatransport.dll   photoshopdva   14.0.0   
   dvaui.dll   photoshopdva   14.0.0   
   dvaunittesting.dll   photoshopdva   14.0.0   
   dvavulcansupport.dll   photoshopdva   14.0.0   
   dynamic-torqnative.dll   Unified Extensibility Platform   uxp-5.0.3.86   
   dynamiclink.dll   photoshopdva   14.0.0   
   ExtendScript.dll   ExtendScript 2019/07/29-10:07:31   82.2   82.2
   icucnv67.dll   International Components for Unicode    Build 12.1.d22a981   
   icudt67.dll   International Components for Unicode    Build 12.1.d22a981   
   icuuc67.dll   International Components for Unicode    Build 12.1.d22a981   
   igestep30.dll   IGES Reader   9.3.0.113   
   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2020.0.1 (r0x35c5ec66)   
   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   JP2KLib.dll   JP2KLib 2021/06/14-16:52:12   79.0d5b258   79.0d5b258
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   libzip.dll   photoshopdva   14.0.0   
   LogSession.dll   LogSession   8.2.0.16   
   mediacoreif.dll   photoshopdva   14.0.0   
   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.6.20201209.5.718ca7f   
   mkl_avx2.dll   Intel® Math Kernel Library   2020.0   
   mkl_avx512.dll   Intel® Math Kernel Library   2020.0   
   mkl_core.dll   Intel® Math Kernel Library   2020.0   
   mkl_def.dll   Intel® Math Kernel Library   2020.0   
   mkl_mc3.dll   Intel® Math Kernel Library   2020.0   
   mkl_sequential.dll   Intel® Math Kernel Library   2020.0   
   mkl_vml_avx2.dll   Intel® Math Kernel Library   2020.0   
   mkl_vml_avx512.dll   Intel® Math Kernel Library   2020.0   
   mkl_vml_def.dll   Intel® Math Kernel Library   2020.0   
   mkl_vml_mc3.dll   Intel® Math Kernel Library   2020.0   
   MPS.dll   MPS 2021/06/17-21:05:37   79.deb3704   79.deb3704
   onnxruntime.dll   Microsoft® Windows® Operating System   1.6.20201209.5.718ca7f   
   opencv_world452.dll   OpenCV library   4.5.2   
   Plugin.dll   Adobe Photoshop 2021   22.4   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   10.1.0   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   10.1.0.15   
   PSCloud.dll                                                   1.0.0.1   
   PSRes.dll   Adobe Photoshop 2021   22.4   
   PSViews.dll   Adobe Photoshop 2021   22.4   
   ScCore.dll   ScCore 2019/07/29-10:07:31   82.2   82.2
   SVGRE.dll   SVGRE   79.da06e70   79.da06e70
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311   
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311   
   TfKernel.dll   Kernel Geom   9.3.0.113   
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
   utest.dll   photoshopdva   14.0.0   
   VulcanControl.dll   Vulcan Application Control Library   6.6.0.000   
   VulcanMessage5.dll   Vulcan Message Library   6.6.0.000   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   22.2.0.0   
   WRServices.dll   WRServices    Build 16.1.0.7af3873   16.1.0.7af3873
   wu3d.dll   U3D Writer   9.3.0.113   
   Unified Extensibility Platform  uxp-5.0.3.86


Required plugins:

   Accented Edges 22.4 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 22.4 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 22.4 - from the file “Filter Gallery.8bf”
   Average 22.4 (20210708.r.317 bb896cc) - from the file “Average.8bf”
   Bas Relief 22.4 - from the file “Filter Gallery.8bf”
   BMP 22.4 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 13.3 - from the file “Camera Raw.8bi”
   Camera Raw Filter 13.3 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 22.4 - from the file “Filter Gallery.8bf”
   Charcoal 22.4 - from the file “Filter Gallery.8bf”
   Chrome 22.4 - from the file “Filter Gallery.8bf”
   Cineon 22.4 (20210708.r.317 bb896cc) - from the file “Cineon.8bi”
   Clouds 22.4 (20210708.r.317 bb896cc) - from the file “Clouds.8bf”
   Color Halftone 22.4 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 22.4 - from the file “Filter Gallery.8bf”
   Conté Crayon 22.4 - from the file “Filter Gallery.8bf”
   Craquelure 22.4 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 22.4 (20210708.r.317 bb896cc) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 22.4 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 22.4 - from the file “Filter Gallery.8bf”
   Crystallize 22.4 - from the file “Standard MultiPlugin.8bf”
   Cutout 22.4 - from the file “Filter Gallery.8bf”
   Dark Strokes 22.4 - from the file “Filter Gallery.8bf”
   De-Interlace 22.4 - from the file “Standard MultiPlugin.8bf”
   Dicom 22.4 - from the file “Dicom.8bi”
   Difference Clouds 22.4 (20210708.r.317 bb896cc) - from the file “Clouds.8bf”
   Diffuse Glow 22.4 - from the file “Filter Gallery.8bf”
   Displace 22.4 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 22.4 - from the file “Filter Gallery.8bf”
   Entropy 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
   Export Color Lookup Tables 22.4 (20210708.r.317 bb896cc) - from the file “Export3DLUT.8be”
   Extrude 22.4 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 22.4 (20210708.r.317 bb896cc) - from the file “FastCore.8bx”
   Fibers 22.4 - from the file “Standard MultiPlugin.8bf”
   Film Grain 22.4 - from the file “Filter Gallery.8bf”
   Filter Gallery 22.4 - from the file “Filter Gallery.8bf”
   Fresco 22.4 - from the file “Filter Gallery.8bf”
   Glass 22.4 - from the file “Filter Gallery.8bf”
   Glowing Edges 22.4 - from the file “Filter Gallery.8bf”
   Grain 22.4 - from the file “Filter Gallery.8bf”
   Graphic Pen 22.4 - from the file “Filter Gallery.8bf”
   Halftone Pattern 22.4 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 22.4 (20210708.r.317 bb896cc) - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 22.4 - from the file “HDRMergeUI.8bf”
   HSB/HSL 22.4 - from the file “Standard MultiPlugin.8bf”
   IFF Format 22.4 - from the file “Standard MultiPlugin.8bf”
   IGES 22.4 (20210708.r.317 bb896cc) - from the file “U3D.8bi”
   Ink Outlines 22.4 - from the file “Filter Gallery.8bf”
   JPEG 2000 22.4 - from the file “JPEG2000.8bi”
   Kurtosis 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
   Lens Blur 22.4 - from the file “Lens Blur.8bf”
   Lens Correction 22.4 - from the file “Lens Correction.8bf”
   Lens Flare 22.4 - from the file “Standard MultiPlugin.8bf”
   Liquify 22.4 - from the file “Liquify.8bf”
   Matlab Operation 22.4 (20210708.r.317 bb896cc) - from the file “ChannelPort.8bf”
   Maximum 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
   Mean 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
   Measurement Core 22.4 (20210708.r.317 bb896cc) - from the file “MeasurementCore.8me”
   Median 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
   Mezzotint 22.4 - from the file “Standard MultiPlugin.8bf”
   Minimum 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
   MMXCore Routines 22.4 (20210708.r.317 bb896cc) - from the file “MMXCore.8bx”
   Mosaic Tiles 22.4 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 22.4 (20210708.r.317 bb896cc) - from the file “MultiProcessor Support.8bx”
   Neon Glow 22.4 - from the file “Filter Gallery.8bf”
   Note Paper 22.4 - from the file “Filter Gallery.8bf”
   NTSC Colors 22.4 (20210708.r.317 bb896cc) - from the file “NTSC Colors.8bf”
   Ocean Ripple 22.4 - from the file “Filter Gallery.8bf”
   OpenEXR 22.4 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 22.4 - from the file “Filter Gallery.8bf”
   Palette Knife 22.4 - from the file “Filter Gallery.8bf”
   Patchwork 22.4 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 22.4 - from the file “Standard MultiPlugin.8bf”
   PCX 22.4 (20210708.r.317 bb896cc) - from the file “PCX.8bi”
   Photocopy 22.4 - from the file “Filter Gallery.8bf”
   Picture Package Filter 22.4 (20210708.r.317 bb896cc) - from the file “ChannelPort.8bf”
   Pinch 22.4 - from the file “Standard MultiPlugin.8bf”
   Pixar 22.4 (20210708.r.317 bb896cc) - from the file “Pixar.8bi”
   Plaster 22.4 - from the file “Filter Gallery.8bf”
   Plastic Wrap 22.4 - from the file “Filter Gallery.8bf”
   Pointillize 22.4 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 22.4 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 22.4 (20210708.r.317 bb896cc) - from the file “PBM.8bi”
   Poster Edges 22.4 - from the file “Filter Gallery.8bf”
   PRC 22.4 (20210708.r.317 bb896cc) - from the file “U3D.8bi”
   Radial Blur 22.4 - from the file “Standard MultiPlugin.8bf”
   Radiance 22.4 (20210708.r.317 bb896cc) - from the file “Radiance.8bi”
   Range 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
   Render Color Lookup Grid 22.4 (20210708.r.317 bb896cc) - from the file “Export3DLUT.8be”
   Reticulation 22.4 - from the file “Filter Gallery.8bf”
   Ripple 22.4 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 22.4 - from the file “Filter Gallery.8bf”
   Save for Web 22.4 - from the file “Save for Web.8be”
   ScriptingSupport 22.4 - from the file “ScriptingSupport.8li”
   Shake Reduction 22.4 - from the file “Shake Reduction.8bf”
   Shear 22.4 - from the file “Standard MultiPlugin.8bf”
   Skewness 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
   Smart Blur 22.4 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 22.4 - from the file “Filter Gallery.8bf”
   Solarize 22.4 (20210708.r.317 bb896cc) - from the file “Solarize.8bf”
   Spaces 22.4 - from the file “Spaces.8li”
   Spatter 22.4 - from the file “Filter Gallery.8bf”
   Spherize 22.4 - from the file “Standard MultiPlugin.8bf”
   Sponge 22.4 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 22.4 - from the file “Filter Gallery.8bf”
   Stained Glass 22.4 - from the file “Filter Gallery.8bf”
   Stamp 22.4 - from the file “Filter Gallery.8bf”
   Standard Deviation 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
   Sumi-e 22.4 - from the file “Filter Gallery.8bf”
   Summation 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
   Targa 22.4 - from the file “Standard MultiPlugin.8bf”
   Texturizer 22.4 - from the file “Filter Gallery.8bf”
   Tiles 22.4 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 22.4 - from the file “Filter Gallery.8bf”
   Twirl 22.4 - from the file “Standard MultiPlugin.8bf”
   U3D 22.4 (20210708.r.317 bb896cc) - from the file “U3D.8bi”
   Underpainting 22.4 - from the file “Filter Gallery.8bf”
   Vanishing Point 22.4 - from the file “VanishingPoint.8bf”
   Variance 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
   Water Paper 22.4 - from the file “Filter Gallery.8bf”
   Watercolor 22.4 - from the file “Filter Gallery.8bf”
   Wave 22.4 - from the file “Standard MultiPlugin.8bf”
   WIA Support 22.4 (20210708.r.317 bb896cc) - from the file “WIASupport.8li”
   Wind 22.4 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 22.4 (20210708.r.317 bb896cc) - from the file “WBMP.8bi”
   ZigZag 22.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 4.3.0.56 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-4.3.0\"
CDO: 1.89.0
        CmdN: 1.8.3
        CDP: 1.112.0
   Discover Panel (Loaded) 1.7.0.59 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

   ccx-timeline (Prepared) 2.6.37.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

   CCX Sharesheet UXP (Prepared) 19.1.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.sharesheet\"

   Photoshop UXP Export-As (Loaded) 5.5.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

   Photoshop In App Messaging (Loaded) 2.2.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.inAppMessaging\"

   Photoshop Personalization (Loaded) 2.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

   Plugins Panel (Prepared) 1.2.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"

   Neural Filters (Registered) 1.6.5.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"


Extensions:

   Libraries  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\index.html”
   New Document  3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
   Home  2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\extensions\stock-panel-licensing\index.html”
   com.adobe.capture.extension  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\extensions\capture\capture.html”
   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   Export As  4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Export As  4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\manager.html”

Installed TWAIN devices: NONE

 

 

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Community Beginner ,
Aug 02, 2021 Aug 02, 2021

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Adobe Photoshop Version: 22.4.3 20210708.r.317 bb896cc x64

Neural filters still returning the "there was an error running this filter" message.

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Participant ,
Aug 07, 2021 Aug 07, 2021

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Are you serious??? Why are you spamming this thread with all this code? Do you really think that somebody can read it ? 🤬

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Community Beginner ,
Aug 07, 2021 Aug 07, 2021

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I know.. but you cant edit or delete posts here... 🤬

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Community Beginner ,
Aug 19, 2021 Aug 19, 2021

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I asked a moderator to delete it, but up till now no response.

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New Here ,
Aug 12, 2021 Aug 12, 2021

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Also experiencing the same issue, with ALL neural filters. Regular filters work fine. Tried all suggestions in this thread to no avail. Win10.

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Community Beginner ,
Aug 13, 2021 Aug 13, 2021

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v. 22.4.3 and this is STILL not fixed!

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Explorer ,
Aug 19, 2021 Aug 19, 2021

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v 22.5 and neural filters bug still not fixed!

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New Here ,
Aug 19, 2021 Aug 19, 2021

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Same here. Updated to v. 22.5 and still have same issues

It is getting anoing!!

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Community Beginner ,
Aug 19, 2021 Aug 19, 2021

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It's "funny" how Adobe doesn't care..

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Community Beginner ,
Sep 01, 2021 Sep 01, 2021

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Just updated to 22.5.0 and it's still not resolved.  Error shows "We've temporarily disabled this filter because of an error.".

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Community Beginner ,
Sep 01, 2021 Sep 01, 2021

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YES! That's another dev at Adobe achieving his issue solving target. The bug is marked as 'solved' 🙂 manager is happy, product owner happy puts this filters as a "new feature" on the backlog. Finance is happy, everyone is still paying the monthly Adobe CC subscriptions with minimal support cost. 

 

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Community Beginner ,
Sep 02, 2021 Sep 02, 2021

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Have just seen in another thread that this has been recognised and registered as a bug by Adobe:

 

"We're sorry for the Neural filter issues after the latest update of Photoshop 22.5. We have acknowledged this issue and logged as a bug. Our engineering team working on the fix. As a workaround, you can rollback Photoshop to 22.4.3 version to resolve this issue for now. We really appreciate your patience with us."

 

That said, I doubt the workaround of rolling back to 22.4.3 will get it working, it was whilst I was already using 22.4.3 that it broke in the first place.  I only updated to 22.5.0 because I thought it would fix it.

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New Here ,
Dec 19, 2022 Dec 19, 2022

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I have this bug - iMac - Photoshop 24.1.0

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New Here ,
Apr 03, 2023 Apr 03, 2023

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We've temporarily disabled this filter because of an error.

fram photosahp

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New Here ,
May 17, 2023 May 17, 2023

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Hello everyone,

I've had some weird results tonight. I've also found that the filter disables on particular images...

I've found it mainly occurs on newspaper scans. Maybe there's an algorithem reason for this?

So maybe try duplicating the layer and give it a "Filter>Gaussian blur"

Dont be shy, you want to blur those newspaper dots!

Try again.

If your Neural Filter remains disabled, apply another "Filter>Gaussian blur" on the layer.

There seems like there's a sweet spot.

Hopefully this works for everyone tearing their hair out as I was... its some kinda voodoo 🙂

Maybe I'm going loco but seems to work.

 

 

 

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New Here ,
May 17, 2023 May 17, 2023

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Also if it's still disabling... try turning OFF the "facial recognition".

And run it again with just the "photo enhancement", "scratch reduction" and "halftone artifacts reduction" sliders tweaked.

And then try again. Its a dance.

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