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Was working just fine a minute ago and all of a sudden I can't open any files or create a new one even in photoshop.
These are the two error messages when I try to open or create a new document, and when I try to "edit in photoshop" from lightroom.
I tried the "learn more" button and going through troubleshooting from that link, no luck.
I reinstalled an older version of photoshop, still no luck.
I checked requirements and they should still be ok!?
What is going on here? It was working a minute ago and then stopped *crying face*
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Hi @Modavated
You posted three days ago, so you may have gotten things working again. If not, try the steps here for "PS freezes on launch":
https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-big-sur.html
and let us know how it goes.
~ Jane
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No it hasn't been fixed.
I appreciate the link but photoshop isn't freezing.. There wasn't anything at that link that was addressing my specific issue.
Please help!!
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Have you tried resetting preferences after backing up customization?
Photoshop menu > Preferences > General > Reset Preferences on Quit
If that doesn't work, Contact Adobe Customer Care:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703
and type "agent" to get a human
~ Jane