• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
15

P: Photoshop Ghosting Background

LEGEND ,
Aug 17, 2021 Aug 17, 2021

Copy link to clipboard

Copied

PSD 22.5.0

MAC OS Catalina 10.15.7

ScreenShot20210817at11.58.38AM-a9d16bb3-0b6c-4c8d-a879-c6012b800ab7-1179750035.png

Bug Fixed
TOPICS
macOS

Views

24.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Adobe Employee , Sep 13, 2021 Sep 13, 2021

Hi all,

 

We're happy to announce the release of Photoshop 22.5.1 which includes the fix for this issue. Check the list of other fixed issues here

 

To update Photoshop to 22.5.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Please feel free to share your feedback with us.

Thanks,

Mohit

Status Fixed

Votes

Translate

Translate
Community Expert , Sep 09, 2021 Sep 09, 2021

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

2021-06-11 17_45_47-Window.png

Votes

Translate

Translate
replies 337 Replies 337
337 Comments
New Here ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

Hi, I just tried both and it still didn't remove the lines. Do you think deleting my PS prefs in Library would help or should I uninstall and reinstall PS from the Cloud?

 

Thx!

Votes

Translate

Translate

Report

Report
Community Expert ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

Just to make sure: Did you restart Photoshop after changing each of the settings? 

 

I would disourage manually removing the Preferences and instead recommend resetting them at start-up or quitting. (edited)

https://helpx.adobe.com/photoshop/using/preferences.html

And this seems like a display issue, so resetting the Preferences seems unlikely to have much impact, but if all else fails … 

Votes

Translate

Translate

Report

Report
New Here ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

Yes, I restarted PS each time. The glitch is only happening in PS, so I don't think it's my display?

I'm going to uninstall PS and reinstall and see what happens, thx.

Votes

Translate

Translate

Report

Report
Community Expert ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

I didn’t mean that the monitor itself is the issue, but that Photoshop’s GPU usage hits »bumps«, which could be related to the GPU driver; but I can’t rule that out a proper Photoshop issue … 

Votes

Translate

Translate

Report

Report
New Here ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

I am having the same issue since the last update. its beyond annoying and distracting! I turned off the graphic processor setitng and its causing other issues.

Votes

Translate

Translate

Report

Report
Community Expert ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

Did you try »Deactivate Native Canvas«? 

Votes

Translate

Translate

Report

Report
Participant ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

Same happening here since upgrading to 22.5.0

 

iMac i9

MD Radeon Pro 5700 XT 16 Gb

Catalina 10.15.7

Votes

Translate

Translate

Report

Report
Participant ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
New Here ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

That was off by default. 

Votes

Translate

Translate

Report

Report
New Here ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

How do I downgrade?

Votes

Translate

Translate

Report

Report
New Here ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

Same here, exact same diaganol pixel lines appearing on all photoshop documents.

Votes

Translate

Translate

Report

Report
New Here ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

Yes, those diaganol lines are exactly what I'm seeing as well. I might try uninstalling and going back one version to see if it disappeaers. Thx!

Votes

Translate

Translate

Report

Report
New Here ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

Nevermind! I figured it out! 

Votes

Translate

Translate

Report

Report
Participant ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

Found this on another thread and seems to be working so far:

»Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop

Votes

Translate

Translate

Report

Report
New Here ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

I downgraded and it fixed the problem. Good luck!

Votes

Translate

Translate

Report

Report
New Here ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

Hi Jennifer, did you uninstall 22.5 or just install the lower version?

Votes

Translate

Translate

Report

Report
New Here ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

i have the same problem, on my monitor i can see the pixels of the image, this problem started when i installed the last version of photoshop update that appeared in the cloud. and twice while i was working on the file you see attached, my computer restarted. the apple icon appeared inside a red box for no more than two seconds.

Votes

Translate

Translate

Report

Report
New Here ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

thank you, that's the solution to the problem. (»Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop

Votes

Translate

Translate

Report

Report
New Here ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

I just installed the lower version and its working fine. 

Votes

Translate

Translate

Report

Report
New Here ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

Under Preferences<Performance you can turn off the GPU and that took away the problem, but it also took away access to the GPU that I need for the huge files I am working on.

Votes

Translate

Translate

Report

Report
New Here ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

Snce the last download of Photoshop, when i open a file, in the background of Photoshop apear a strange things like pixels, when I use the zoom tool is worst.

Votes

Translate

Translate

Report

Report
Community Expert ,
Aug 23, 2021 Aug 23, 2021

Copy link to clipboard

Copied

Can you send some specs?

OS, RAM, Graphics card(s), VRAM

It may be helpful to include a screenshot of your preferences/performance including the advanced options

Votes

Translate

Translate

Report

Report
Community Beginner ,
Aug 24, 2021 Aug 24, 2021

Copy link to clipboard

Copied

I upgraded to Photoshop 22.5 this morning (24/08/2021).

 

22.4.3 was pretty much perfect.  Opening a file I had been working on yesterday, I noticed a broken diagonal line across the document window, or artboard.  It did not appear to affect the image, only the artboard.

 

I tried another file.  I tried a new file.  I checked preferences, switched off GPU acceleration, logged out, logged back in again, restarted the machine, deleted Photoshop preferences and restarted the machine again.  Nothing got rid of the broken diagonal line.   As a last resort, I rolled back to 22.4.3 and the broken line was gone.  I remain on 22.4.3 for the time being.

 

So — some curious artifact generation in 22.5, perhaps? 

 

Guy.

 

 

{Thread title edited by moderator}

Votes

Translate

Translate

Report

Report
Community Beginner ,
Aug 24, 2021 Aug 24, 2021

Copy link to clipboard

Copied

Latest Photoshop, all updated. Most images now have weird pixelated backgrounds. 

Impossible to work and it gets much worse than the image below. 

Any idea?

Thanks in advance

 

Screenshot 2021-08-24 at 14.04.12.png

Votes

Translate

Translate

Report

Report
Community Beginner ,
Aug 24, 2021 Aug 24, 2021

Copy link to clipboard

Copied

Screenshot 2021-08-24 at 14.09.51.png

Votes

Translate

Translate

Report

Report