P: Error at loading of IPPcv library Photoshop 22.0 Windows 10

Community Beginner ,
Oct 20, 2020 Oct 20, 2020

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I have updated photoshop to version 2021 but it won't open I get this message.
Can anyone help me with this?

Where can I find this missing file?

 

{Moderator Note: Edited the thread title, PS-57173}

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correct answers 3 Correct Answers

Adobe Employee , Oct 20, 2020 Oct 20, 2020
Hi there, We're sorry for the trouble. Could you please check the minimum system requirements for Photoshop 22.0 here: https://helpx.adobe.com/photoshop/system-requirements.html Also, check the available workarounds to fix this issue for now: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary Let us know if that helps. Thanks, Mohit

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Adobe Employee , Oct 20, 2020 Oct 20, 2020
Hi there, Looks like your CPU version isn't compatible with Photoshop 22.0. You should roll back to the previous version of Photoshop 21.2.4 and let us know if that helps. Here's how you roll back to the previous version: https://helpx.adobe.com/download-install/using/install-previous-version.html Thanks, Mohit

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Adobe Employee , Feb 24, 2021 Feb 24, 2021
Hi there, Sorry that you're getting an error "Error at loading of ippCV library" while loading Photoshop. Photoshop 2021 (v22.x) requires a CPU that supports SSE 4.2 or later. See: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary To determine if your CPU meets this SSE version support requirement, see Photoshop's Help > System Info dialog and look in or near the 4th line. Adobe Photoshop Version: 22.0.0 20200921.m.1053 2020/09/21: 0fb66349f4  x64 Number o...

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Adobe Employee ,
Apr 15, 2021 Apr 15, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. It seems the processor you have on the computer is not compatible with the latest version of Photoshop. Please check the minimum system requirements for Photoshop here: https://helpx.adobe.com/photoshop/system-requirements.html

 

You can install the 2020 version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

 

For more info, please check: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

 

Regards,

Nikunj

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New Here ,
May 01, 2021 May 01, 2021

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I have the same issue kindly help me i want to use the latest verion of photoshop

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New Here ,
May 04, 2021 May 04, 2021

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Why is this marked as solved? It is not solved, it is a persistent problem. Saying us in essence "buy a new PC" is most emphatically NOT a solution, especially since there was initially zero warning with the updates about their incompatibility with the hardware. I had to downgrade the software in order to be able to run it but I still have to pay the fees. That is not what was advertised.

If there were at least a few months of explicit warning in advance of these updates, with the option to cancel our subscriptions if our hardware no longer meets the requirements, that would be something. Doing things like this is just shady business practice.

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Explorer ,
May 04, 2021 May 04, 2021

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I totally agree with you Bartos.  Someone accepted Adobe's solution and the thread got marked that way. Personally I do not accept their glib explanation that we should spend a ton of  time and money to make the software work when the real problem is Adobe's. I have not upgraded Photoshop since this issue first occurred six months ago and I am guessing that Adobe are OK with that. 

In the mean time I am talking to others and looking into cheaper solutions that work on my platform.  I am totally dissatisfied with the way that Adobe has handled this. 

Paul

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New Here ,
Jun 19, 2021 Jun 19, 2021

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I'm encountering this error. 

"Your application is dynamically linked with Intel(R) IPP libraries version 2020.0.01 (r0x35c5ec66)
No DLL from the list below is found on the system path:

ippcvm.dll (the most suitable for your CPU)
Please provide a path to at least one of them?"

 

I don't understand how to do that. What happened?

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Adobe Employee ,
Jun 20, 2021 Jun 20, 2021

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Hi,

 

We're sorry about the trouble while trying to launch Photoshop. It appears that you have a CPU that does not meet the minimum system requirements for Photoshop. Please check: https://helpx.adobe.com/photoshop/system-requirements.html

 

You can install the previous version of Photoshop (21.2.9) using the steps suggested here: https://helpx.adobe.com/download-install/using/install-previous-version.html

 

For more details on this issue, please check: https://helpx.adobe.com/photoshop/kb/known-issues.html

You can also check out the conversation about the issue here: https://feedback.photoshop.com/conversations/photoshop/photoshop-error-at-loading-of-ippcv-library/5...

 

Please let us know if you have any other questions!

Regards,

Nikunj

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