Paying for photoshop but it won't let me open it!

[Urban5C43]

Paying for photoshop but it won't let me open it, keeps saying that my trial ended, but I just looked at my bank statement and it's been paid!! WT? I have work to do!

[Derek Cross]

Try uninstalling Photoshop, using the drop-down menu in the Creative Cloud app and reinstalling it again.

[NaturensMaleri]

I am having this issue as well so I uninstalled Photoshop. There is no option to reinstall in Creative Cloud. It only gives me the option to try or buy. Then asks for cc information. It looks as though Lightroom is also doing this. Instead of an Open button there is a Start Trial button. Same as the Photoshop app before I had unistalled that. 

[Ged_Traynor]

Take a look here

https://helpx.adobe.com/ie/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

[NaturensMaleri]

I got confused when I logged into my old account on accident and saw all my apps from my new account.  

[NaturensMaleri]

My bad. I figured it out. I used a different account.  Booooo on me. Haha. Leave it to me to make 2 different adobe accounts and forget which one I used for what. SMH. 

[jonjones1803]

i had the same problem today

[Derek Cross]

Which version. of Photoshop and OS?

How much RAM and spare disk capacity do you have on your hard disk?

Did you try my suggestion I made earlier in this thread?

[Doreen35050443qs8w]

1. Same thing happened to me how did you fix yours
2.  

[Derek Cross]

What happened?

Please also give details of your version of Photoshop and OS and how much RAM and spare hard disk capacity you have.

[kevin stohlmeyer]

@Doreen35050443qs8w you are replying to a three year old thread. Please start a new thread with all relevant information - OS, PS version number, specific issue.