Unable to save files using "Save As" option in Photoshop 2020

[KRT_]

So, I was working on a rather important project and I was ready to save the file like any other time. However, when I went to 'file', scrolled down to 'save as' and clicked it, nothing popped up like it would normally. I have previesly saved a file before on Photoshop 2020 with no issues until yesterday and today. Anyway I can try to fix that? Not being able to save my work is a little frustrating. 

(I use windows 10)

Thank you in advance!

(EDIT: I can't save anything, no matter the file.

EDIT 2: I've also found out I can't open a new file anymore.)

[defaultq8oskteli2gv]

I have the same problem and it's very frustrating, as I can't save, export or open any file from Photoshop. (I can doubleclick on a psd file and photoshop will open, but not the other way around. )t's not related to a single file, almost as if Photoshop cannot access the scratch disk / HD. Please fix! 

[#3]

REintall Your Photoshop CC 2020 & YOUR PROBLEM SOLVE... 

[SCjewelry]

we wish it were that easy. Many of us have done multiple complete uninstalls and reinstalls of all the CC apps and then reinstalled and the software still acts the same. 

[SCjewelry]

The hints about how to fix the mac OS version w/ permissions led me to a list of fix instructions even though I'm not seeing error 16. Go to windowsreport dot com and add this to the end of the url   adobe-error-16-windows-10

I tried solution items 1,2, the first half of 3 (not the ownership Change), 4, 5, 6

I didn't see adbeape.dll to do soln 7

Some of those solutions are here https://helpx.adobe.com/creative-cloud/kb/configuration-error.html

I set Adobe CC to always run as Admin and the Adobe PS exe to always run as admin

Then I installed PS v22.0

Now PS works!!! All the issues I mentioned earlier are resolved.

[gracie423]

It DOES NOT WORK! I even had Adobe "support" do it and 2021 does not Save. I tried closing PS and it saved the PSD file. But a PSD file is useless if I want to post my edited photos or do anything other than open them in Photoshop. How can so many people have this problem and Adobe has no solution?

[massimo1587]

same problem here

[wendyb75163215]

Please resolve this issue Adobe!  I've tried all suggestions with no luck and cannot do my work on PS! 

[The Fisher King]

Same problem here since i upgraded my macbook to "Big Sur" and PS to the latest version.
Tried many things, nothing works.
Cant save, save as or create new files....
There has to be a solution....
Please help!

[gracie423]

Apparently Adobe doesn't monitor their "support" site.

I finally had to (groan) allow Adobe "support" to take remote control of my computer after the first agent screwed it up enough that I had to run a Restore. But then no version of Photoshop would work. I uninstalled both versions and reinstalled 2021. No dice. I uninstalled 2021 and reinstalled 2020. No dice. Even when the latest Adobe support agent took control, it took her an hour+ to make all functions of 2021 work. She was totally stumped for most of that hour. I HATE to let anybody have remote control of my computer, but I was desperate.

Adobe? this seems to be a common problem? Are you going to fix it? 

[ddbear]

After latest update (12/8/2020) I can no longer save after editing a file. I get a popup - "Could not save x.psd because of a program error". In the previous version switching off graphics acceleration fixed this, but this no longer makes a difference.

[gracie423]

Read all the previous comments, same subjects. We need Adobe SUPPORT to get in on this! They're the problem.

[default4h140n8k21ad]

Im having the same issue... 

Quiet confusing... Work stuck🤕

[Bearrrs]

Also having this issue. It's basically made photoshop completely unusable, not to mention the ONLY reason I'm using this version of photoshop is because I was forced to upgrade from CC 2018 which worked just fine for my uses. 

So great to be forced to upgrade only to be given a versin that's basically completely unusable! This service is massively expensive and I rely on it for work, how is this acceptable at all? 

[dustinf61170132]

I had the same issue. I found a work around until Adobe fixes the issue. In Creative Cloud you can install a previous version before the bug happened. Creative Cloud > Drop Down Menu Next to PS > Install Other Version 

Hope this helps

[mhwharton]

No good

uninstalled/installed all available versions

attempt to save as and all commands go grey

[djuncheg1]

Its quality of adobe "product" today. Yes, this quality very close to sh... 

Ok, im have same problems and some time its help to switch off all layers except bottom one and saving work. Some this not help. 

ps. Im really hope this awfull situation force some people select soft from another companies, like affinity or something else. Untill we will using adobe sh-t and this monopoly will continued - this situation will be going worst and worst. Im already say it few years ago and situation continue to get worst all the time. 

[lesleyv88804961]

Omg your fix actually worked for me!! I don;t know if it will work all the time but... This time you saved my butt - thank you! 

[Hybrida]

I am havin the same problem.

[drasahershoff]

ONE YEAR since this bug reported.. Same.. I love getting the "surveys" from Adobe asking if I would recommend their software. I say the same thing every time. NEVER fix the bugs from the previous version and simply add new ones. InDesign is the worst.. a long list lasting 20 years! Where is the morality?

[gracie423]

I love getting those surveys so I can trash Adobe royally.

[defaultioeey5n46ryg]

I've been having the same issue.  For me it started when I installed a new monitor with a higher resolution.

You are getting the windows sound and unable to complete the save because there is a dialogue box from Photoshop to "maximize compatibility" that needs to be resolved before saving.  It's probably hidden though and that's where the issue comes in.

To resolve this I reset all warning dialogues in my preferences and really I made my Photoshop monitor switch to my main monitor in my Windows Display settings and that allowed that Photoshop dialogue box to popup.  Hope this helps people.

[gracie423]

That does no good. I've done it several times. Finally took two different Adobe support people to take control of my computer and each spend an hour trying to fix it. The second one fixed it in her hour of controlling my computer. Which I DON'T like, but I was dead in the water. Adobe should read this frigging Community site occasionally.

[THiRDiPHOTO]

Does anyone know of the latest update of Photoshop v 22.1.1 solves the "Can't save because of a *program* error" issue. I had to download the earlier version in order to resolve this and will not update again until I know it's a non-issue, took to long to handle.

[Peru Bob]

It's supposed to fix it:

https://helpx.adobe.com/photoshop/kb/fixed-issues.html

[gwignall]

No offence but your link is completely irrelevent. It does not mention any fix or fixes for the problem in this thread.