Photoshop 2021 Crashing at Startup

New Here ,
May 30, 2021 May 30, 2021

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The new Photoshop 2021 is crashing at startup while trying load prefences. For now I am using Photoshop 2020 which still works fine. Thank you for the help.  

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Crash or freeze

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Adobe Community Professional ,
May 30, 2021 May 30, 2021

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Try trashing your Photoshop preferences.

To manually delete Photoshop preferences:
Quit Photoshop.
Navigate to Photoshop's Preferences folder:
macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Windows 10: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

Note:
The user Library folder is hidden by default on macOS. To access files in the hidden user Library folder, see How to access hidden user library files.
Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your settings

 

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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New Here ,
May 30, 2021 May 30, 2021

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I hame running the Windows 10 Home on my computer but this path is not present on my computer "Windows 10: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings". Any other ways to remove my PhotoShope preferences?   

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Adobe Community Professional ,
May 30, 2021 May 30, 2021

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https://helpx.adobe.com/photoshop/using/preferences.html

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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New Here ,
Jun 07, 2021 Jun 07, 2021

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Yes, this worked. Thank you.

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