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Photoshop 2021 crashing unexpectedly on macOS 10.14

New Here ,
Jun 13, 2021 Jun 13, 2021

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hello 

please help me to fix this problem 

adobe photoshop 2021 quit unexpectedly.

 

Process: Adobe Photoshop 2021 [2701]
Path: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/MacOS/Adobe Photoshop 2021
Identifier: com.adobe.Photoshop
Version: ???
Code Type: ARM-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop 2021 [2701]
User ID: 501

Date/Time: 2021-06-13 11:26:19.434 +0430
OS Version: macOS 11.4 (20F71)
Report Version: 12
Anonymous UUID: B33A47DC-8402-062F-D7EE-5C9FE53356D1


Time Awake Since Boot: 970 seconds

System Integrity Protection: enabled

Crashed Thread: Unknown

Exception Type: EXC_BAD_ACCESS (Code Signature Invalid)
Exception Codes: 0x0000000000000032, 0x000000010487c000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x2

kernel messages:

VM Regions Near 0x10487c000:
--> mapped file 10487c000-10ad6c000 [100.9M] r-x/r-x SM=COW Object_id=3dd1ca29
mapped file 10ad6c000-10b384000 [ 6240K] rw-/rw- SM=COW Object_id=3dd1ca29

Backtrace not available

Unknown thread crashed with ARM Thread State (64-bit):
x0: 0x000000010487c000 x1: 0x000000016b5839a8 x2: 0x000000016b583958 x3: 0x000000010c199f03
x4: 0x000000000000003d x5: 0x000000000000003d x6: 0x000000016b583700 x7: 0x0000000000000630
x8: 0x000000016b583988 x9: 0x000000016b583968 x10: 0x000000010c1bea78 x11: 0x0000000000000004
x12: 0x0000000000000004 x13: 0x00000000fffffffd x14: 0x0000000000000000 x15: 0x0000000000000000
x16: 0x000000010c16e084 x17: 0x6ae100016b583958 x18: 0x0000000000000000 x19: 0x000000016b5839a8
x20: 0x000000010487c000 x21: 0x000000016b583958 x22: 0x000000010487c000 x23: 0x000000016b583b00
x24: 0x000000016b583b68 x25: 0x000000016b583a40 x26: 0x0000000000000000 x27: 0x0000000000000000
x28: 0x000000016b583ae0 fp: 0x000000016b583940 lr: 0x9c2a80010c16e04c
sp: 0x000000016b5838c0 pc: 0x000000010c170470 cpsr: 0x80000000
far: 0x000000010487c000 esr: 0x92000006


Binary images description not available


External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
Writable regions: Total=18.3M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=18.3M(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 1
Stack 8176K 1
VM_ALLOCATE 1.0G 2
VM_ALLOCATE (reserved) 10.2M 2 reserved VM address space (unallocated)
mapped file 109.5M 7
=========== ======= =======
TOTAL 1.2G 13
TOTAL, minus reserved VM space 1.2G 13

Model: MacBookPro17,1, BootROM 6723.120.36, proc 8:4:4 processors, 8 GB, SMC
Graphics: kHW_AppleM1Item, Apple M1, spdisplays_builtin
Memory Module: LPDDR4
AirPort: spairport_wireless_card_type_airport_extreme, wl0: Apr 28 2021 19:53:33 version 18.50.40.7.7.8.119 FWID 01-e6894c69
Bluetooth: Version 8.0.5d7, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.1 Bus
USB Device: USB3.0 Hub
USB Device: Mass Storage Device
USB Device: My Book 1230
USB Device: USB 10/100/1000 LAN
USB Device: USB2.0 Hub
USB Device: USB Billboard Device
USB Device: USB2.0 Hub
USB Device: HM900
USB Device: USB 3.1 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.

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Adobe
Jun 13, 2021 Jun 13, 2021

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Hi there,

 

Sorry that Photoshop 2021 quits unexpectedly on your MacBook Pro running the macOS 10.14

 

Have you checked that Photoshop is updated to the latest version 22.2.4 from the Creative Cloud Desktop app?

 

When exactly is the app crashing? While launching or editing?

 

Does it help if you Disable Preferences > File Handling > Save In Background ?

 

If this solution doesn't resolve the issue, try the other solutions suggested in Photoshop lags, freezes, or runs slowly

 

Let us know the outcome.

 

Thanks,

Akash

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