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Photoshop v21 all versions crash at startup for me. If I restart my computer and launch PS, it will load properly, but if I close it and work with other CC apps, it will not open unless I restart and launch PS first.
PS 2020 works fine and I continue to use it as my preferred version.
iMac (Retina 5K, 27-inch, Late 2014
4 GHz Quad-Core Intel Core i7
32 GB 1600 MHz DDR3
AMD Radeon R9 M295X 4 GB
Here's the first part of the crash report and I can provide the full report if needed.
Process: Adobe Photoshop 2021 [25993]
Path: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/MacOS/Adobe Photoshop 2021
Identifier: Version:
Code Type: Parent Process: Responsible: User ID:
com.adobe.Photoshop 22.3.1 (22.3.1)
X86-64 (Native) ??? [1]
Adobe Photoshop 2021 [25993] 501
Date/Time:
OS Version: Report Version: Anonymous UUID:
2021-05-13 10:07:11.039 -0400 Mac OS X 10.15.7 (19H1030)
12
Time Awake Since Boot: 93000 seconds System Integrity Protection: enabled
Crashed Thread:
Exception Type: Exception Codes: Exception Note:
12 GPU Sniffer Launcher
EXC_BAD_ACCESS (SIGSEGV) KERN_INVALID_ADDRESS at 0x00000000000004e0
EXC_CORPSE_NOTIFY
Termination Signal: Termination Reason: Terminating Process:
Segmentation fault: 11 Namespace SIGNAL, Code 0xb
exc handler [25993]
820C53F7-B7E2-F912-870E-D28B2CD5A3E6
VM Regions Near 0x4e0:
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Sorry, the version I am having trouble with is actually v22.x. I couldn't find a way to edit or delete my post so I hope this information helps.
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Anyone from the Adobe/Photoshop support team have an idea on how to fix my problem?