Photoshop 22.2 & later versions giving an error "there is not enough memory (ram)" on macOS 10.15.7

New Here ,
Jun 10, 2021 Jun 10, 2021

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My imac late 2013, macos 10.15.7 with 16gb ram but I don't know why Photoshop from version v22.2 until latest v22.4.2 alway have problem with " could not....because there is not enough memory (ram)". Even when I create new file or just open small file or when save file with 1 empty layer and with these version I can save for web also. But when I down grade to version 22.1 it ok all.

Anyone known about this? please help me let me know how can I fix it.

 

Screen Shot 2021-06-02 at 07.23.03.png

Many thanks, 

 

 

{Thread title edited by moderator}

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Crash or freeze, Mac, Performance, Problem or error

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Adobe Employee ,
Jun 10, 2021 Jun 10, 2021

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Hi,

 

We're sorry about the trouble with Photoshop due to the error regarding the RAM. Please try optimizing the Preferences of Photoshop using the steps suggested here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

You can also try updating macOS to the latest available version (11.4) of check if that helps.

 

Let us know how it goes!

Regards,

Nikunj

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