Photoshop 22.3 slow & laggy on MacBook Pro running macOS Big Sur

New Here ,
Mar 25, 2021 Mar 25, 2021

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I'm experiencing a lot of slowness and lag in Photoshop with the most basic of tasks. The task I've been testing with is to open a totally blank document and try to type some text. No effects or anything. Photoshop cannot keep up with the typing and falls behind. Obviously other tasks are even worse.

 

Things I've tried

  1. Quitting and reopening Photoshop
  2. Restarting Mac, safe mode reboot, NVRAM reset
  3. Starting up Photoshop without plugins
  4. Deleting my preferences (in ~/Library/Application Support)

 

Photoshop 22.3.0

 

I don't have the newest Mac in the world, but I'd expect it not to be so slow. System info:

  • MacBook Pro (Retina, 15-inch, Mid 2015)
  • 2.8 GHz Quad-Core Intel Core i7
  • 16 GB 1600 MHz DDR3
  • Intel Iris Pro 1536 MB

 

Here are my performance settings.

Screen Shot 2021-03-25 at 11.29.26 AM.png

 

 

{Thread title edited by moderator}

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Adobe Employee ,
Mar 26, 2021 Mar 26, 2021

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Hi,

 

We're sorry about the touble with Photoshop. Please go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a check mark in front of it. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility. Once done, restart the Mac & check if it helps.

 

You can try disabling the option to Use graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps. You can also try optimizing the preferences of Photoshop using the steps suggested here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

Let us know if it helps!

Regards,

Nikunj

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Explorer ,
Mar 30, 2021 Mar 30, 2021

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Hi @nikunj.m, thank you.

 

I did everything you said. It helped a little bit, but not enough. What else can I do?

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Community Beginner ,
Apr 03, 2021 Apr 03, 2021

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@jackbrannen_pl FYI, I downgraded to version 22.2 and it works smoothly now. So if all else fails downgrading is sometimes the best option.

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Adobe Employee ,
Apr 05, 2021 Apr 05, 2021

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Hi,

 

We're sorry that the suggested steps didn't help! You can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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Explorer ,
Apr 05, 2021 Apr 05, 2021

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@nikunj.m This majorly improved it. Thank you.

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Community Beginner ,
Apr 03, 2021 Apr 03, 2021

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I second @jackbrannen_pl 's complaint and question. I've got a newer MacBook Pro with some pretty beefy hardware and suddenly, after this most recent update, Photoshop is slow and laggy as hell, especially with documents that use artboards. This is a serious problem because I rely on this software to do my work.

 

Appreciate your help, @nikunj.m , but I have to say that I really wish Adobe would stop releasing updates that make their software worse. It really destroys customer confidence when we pay for not only the beastly hardware that's needed to run Adobe's products, but a subscription for the software itself, only to have it run as if our hardware were ancient. And please do not tell me that my hardware is the issue because Photoshop was working just fine until this update.

 

This is my system info:

  • MacBook Pro 16-inch, 2019
  • Processor: 2.4 GHz 8-Core Intel Core i9
  • Memory: 64 GB 2667 MHz DDR4
  • Graphics: AMD Radeon Pro 5500M 8 GB, Intel UHD Graphics 630 1536 MB

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Adobe Employee ,
Apr 05, 2021 Apr 05, 2021

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Hi,

 

We're sorry about the trouble with Photoshop 22.3. Would you mind telling us if you experience the performance while performing a certain task in Photoshop? What troubleshooting steps have you tried so far?

 

Regards,

Nikunj

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Community Beginner ,
Apr 05, 2021 Apr 05, 2021

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It's when doing things as simple as panning and zooming. I've noticed it with documents that have art boards, even if it's just one art board and the board is empty. I have tried granting full disk access and accessibility access, but that didn't do anything. I will try resetting PS preferences next.

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New Here ,
Apr 27, 2021 Apr 27, 2021

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After upgrading to Big Sur almost anything I did in Bridge or Lightroom was excruciatingly slow. Not just panning, but sliders in ACR as well. Crashes were frequent. I bit the bullet, erased my drive, and re-installed Mojave from a CCC clone with no regrets. Everything is as snappy as it ever was. Mid-2015 iMac, 27" Retina, 3TB fusion drive. I'm going to keep Mojave until I have to get an M1 machine.

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Adobe Community Professional ,
Apr 27, 2021 Apr 27, 2021

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What RAM and Processor are you using? I know my Late 2013 Macbook Pro had issues with the later PS.  No problems at all now with my M1 Macbook Air 

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New Here ,
Apr 27, 2021 Apr 27, 2021

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iMac, 3.3GHz core i5, 16GB RAM, Radeon R9 M190 (2GB on board). Recent software versions are not the issue; I've kept all my CC apps updated before and after after reverting to Mojave and still have good performance with PS, Bridge, Lightroom, and InDesign. I do expect compatibility issues with outdated hardware sometime in the future but hope that I won't be forced to update to macOS 11 or 12 or get a new machine anytime soon.

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Community Beginner ,
May 07, 2021 May 07, 2021

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same here, ever since updating to big sur 11.3.1 and PS 22.3 - i can't even zoom in and out without it taking absolutely ages!

I tried deleting PS/ creative cloud, all utilities and cash to do with adobe, but after reinstalling the same issue occurs. i even deleted the colour profiles by mistake🙈

i have 0 plugins or extensions, i literally just use the standard brushes/settings.

My mac is running on 16gb ram, 2.6ghz 

what can i do to resolve this? reverse my mac to previous verision?

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New Here ,
May 07, 2021 May 07, 2021

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If you haven't done everything described in all the posts above (I did), try all of those suggestions. I have no idea what Big Sur did to screw up my system, including wrecking colors when trying to print from PS, but the behavior was intolerable for me. Fortunately, I'm fanatical about keeping two clones of my iMac so I was able to restore it to Mojave--with the helpful instructions on the Carbon Copy Cloner site. The idea of erasing my fusion drive caused me some heartburn but restoration went fine. Without a clone, you can revert using the instructions here: https://www.macworld.co.uk/how-to/downgrade-macos-3581872/. I can't overstate the peace of mind having CCC provides me, and I recommend it. 

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Community Beginner ,
May 07, 2021 May 07, 2021

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thank you!
i read under other discussions that the lagging when zooming in and out as well as use of some other tools is a known bug an dapparently is being fixed (since the 7th of april)
i have uninstalled PS 22.3 and installing 22.3, hopefully it will help 🙂

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New Here ,
Jul 22, 2021 Jul 22, 2021

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I also have problems with PS/MAC. Zooming and selecting in PS app is laggy.
Plus when I paste print screen into photoshop or somewhere else it wrecking colors..

 

disabling the option to Use graphics Processor from Photoshop, helps a little bit- smoothing the selecting tool.

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