Photoshop 22.4.1 freezing & not working properly on macOS Big Sur 11.3.1

New Here ,
May 21, 2021 May 21, 2021

Copy link to clipboard

Copied

I have have been working with Photoshop since v.1.0. in the early 90's and I have never use a so unstable Photoshop. It freeze for some reasons I do not know, a combination of keyboard that I do mechanically without realizing it. Fortunately, this v. 22.4.1 allow me to save and quit. The older one I had to Force Quit. Very disappointing. Since working with Apple iOS BigSur, we don't go forward, we even go backward with reliable and steady software we are working with many hours a day.

 

 

{Thread title edited by moderator}

TOPICS
Crash or freeze, Mac, Problem or error

Views

287

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 21, 2021 May 21, 2021

Copy link to clipboard

Copied

LATEST

Hi,

 

We're sorry about the trouble with Photoshop 22.4.1.

 

Please check if Photoshop has the necessary permissions by following the steps suggested below:

1. Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.

2. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a check mark in front of it.

3. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.

4. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility.

5. Once done, restart the Mac & check if it helps.

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines