Photoshop 22.4.1 - Scrubby ZOOM LAG on Windows 10

Explorer ,
May 22, 2021 May 22, 2021

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Hello,

In Photoshop 22.4 and 22.4.1 I noticed that when zooming in or out, there's a lag of about 1 second before dragging the cursor starts the zooming. Happens both with the Z key and with CTRL-Space. I drag and drag and nothing happens for a while and then all of a sudden the zooming happens all at once.

The lag is more significant when trying to zoom in or out after a set of adjustment layers are activated or deactivated. It's as if zooming right after a canvas redraw creates a lag. After the initial zoom, if there are no changes to the document, the lag is not present.

This little LAG/Stutter is very frustrating for someone working long hours a day because it feels as if Photoshop is about to crash.

Thanks

Photoshop 22.4.1
Windows 10
32Gb Ram
i9-9900K
RTX2080Ti (Latest driver at the time of posting 466.47)
Intuos5L (Latest driver)

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Performance, Problem or error, Windows

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Adobe Employee ,
May 28, 2021 May 28, 2021

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Hi,

 

We're sorry about the trouble with Photoshop 22.4 & 22.4.1 while using Scrubby zoom. I see you had also posted the issue here: https://feedback.photoshop.com/conversations/photoshop/photoshop-224-scrubby-zoom-lag/60a3c442fcf8f7...

In the post, you have mentioned that the issue occurs when you make some big changes to the document. Is the behavior still the same? Do you also experience this behavior while working on smaller documents which only have a couple of layers?

 

You can try optimizing the Preferences of Photoshop using the steps suggested here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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Explorer ,
Jun 08, 2021 Jun 08, 2021

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Yeah I usually try all those things before posting here. I have reset photoshop preferences. The problem is that the lag is greater than in previous versions with the same settings. In super small images with no layers, the lag is smaller but I always work with large DSLR images and I work with 20-50 adjustment layers on a regular basis (been doing so for the past 15 years professionally) and never had this problem.

Add that to the fact that "show overlay" doesn't work in the liquify filter and that adjustment layer changes aren't smooth and instant like many versions ago, so it makes me suspect there's still some rendering bug that needs addressing.

Thanks

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Community Beginner ,
Jun 08, 2021 Jun 08, 2021

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Hi Omar,


I'm experiencing the same issue here, have you found any way to solve this problem?

 

Thank you in advance. 

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Explorer ,
Jun 08, 2021 Jun 08, 2021

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No I didn't. I just rolled back to 22.2.0. It's still a laggy mess (adjustment layers, healing and stamp tool overlay) but it's not as bad as 22.4 and 22.4.1.

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Adobe Employee ,
Jun 09, 2021 Jun 09, 2021

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Hi,

 

We're sorry that the suggested steps didn't help. Please try updating Photoshop to the latest version (22.4.2) & let us know if the issue persists.

 

Regards,

Nikunj

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