Photoshop 22.4.2 crashing while start up

New Here ,
Jun 19, 2021 Jun 19, 2021

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The latest photoshop 22.4.2 is keep on crashing while start up it on my Macbook M1 chip.

It keep on quit unexpectedly.

Even i using the Rosetta also the same.

i try uninstall and reinstall it and other way also have the same problem! 

 

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Crash or freeze, Performance, Problem or error

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Adobe Community Professional ,
Jun 19, 2021 Jun 19, 2021

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Hi, sorry about that

I don’t have a solution, but maybe if you try to reset the preferences will work, here the instructions:

https://helpx.adobe.com/photoshop/using/preferences.html

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New Here ,
Jun 27, 2021 Jun 27, 2021

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Hi, 

still not working with the method above.

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Community Beginner ,
Jun 27, 2021 Jun 27, 2021

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Sorry about that

I am sending you more information, maybe you can find a good solution here

Issues with Photoshop that you can check here

https://helpx.adobe.com/photoshop/kb/known-issues.html#ps-desktop

 

 

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Adobe Community Professional ,
Jun 27, 2021 Jun 27, 2021

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Sorry about that

Another Option: You may try the Creative Cloud Cleaner Tool

https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

To remove the existing app installation & reinstall once done.

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