PHOTOSHOP 22.4 COM ERRO DEPOIS DE ATUALIZAÇÃO

New Here ,
May 17, 2021 May 17, 2021

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Atualizei meu  photoshop para a versão 22.4 e a partir dai não funciona normal. Além das opções de salvar um arquivo que limitou os formatos, agora ele fica fechando por qualquer coisa..    Está terrível!!  várias trabalhos atrasando...

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Adobe Employee ,
May 18, 2021 May 18, 2021

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Hi,

 

We're sorry about the trouble with Photoshop 22.4. Would you mind telling us which operating system are you working on along with your computers operating system?

 

Regarding the options for formats under Save As in Photoshop 22.4, please check: https://helpx.adobe.com/photoshop/using/whats-new/2021-4.html#save-a-copy

 

Regarding the application crashing, would you mind telling us if the app is crashing while performing a specific task? You can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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New Here ,
May 18, 2021 May 18, 2021

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Travou abrindo até uma simples foto de baixa resolução.

vários arquivos foram abertos e travou até fechar sozinho

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Adobe Employee ,
May 19, 2021 May 19, 2021

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Please open Photoshop directly, then go to the Preferences, then Performance & disable the option to Use Graphics Processor. Once done, quit & relaunch Photoshop to check if it helps.

 

Regards,

Nikunj

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