Photoshop 22.4 Crash

New Here ,
May 17, 2021 May 17, 2021

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Photoshop 22.4 crash when I open the select and mask function. I tried uninstalling and re-installing again, but it keeps happening. How can I solve? Please...

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Crash or freeze

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Adobe Community Professional ,
May 17, 2021 May 17, 2021

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We need specs - OS, HD Space, RAM, Video Card, VRam, etc.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
May 17, 2021 May 17, 2021

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Processore Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz 2.50 GHz
RAM installata 8,00 GB
Tipo sistema Sistema operativo a 64 bit, processore basato su x64
Edizione Windows 10 Pro
Versione 20H2
Data installazione: ‎18/‎03/‎21
Scheda Video NVIDIA GForce GT 525M


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Adobe Community Professional ,
May 17, 2021 May 17, 2021

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A few things - you are underpowered for Photoshop.

8 GB RAM (dedicated) is the minimum required for Photoshop. If your total is 8 GB that is not enough.

The system alone will take some of that away leaving you with not enough.

 

Your graphics card also does not meet the minimum requirements for the latest versions of Photoshop.

The minium is 2000 clocks, this is just under at 1800.

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html 

This site has the comparison:

https://www.videocardbenchmark.net/directCompute.html 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
May 18, 2021 May 18, 2021

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Ok Thanks a lot!

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