Photoshop 22.4. lässt sich nicht starten on macOS 10.15.7

[joachimb95212816]

Ich habe gerade Photoshop 22.4. installiert. Immer wenn ich es starte erhalte ich folgende Meldung:
Adobe Photoshop 2021 muss aufgrund eines Fehlers geschlossen werden.
Ich arbeite auf einem MacPro mti macOS Catalina 10.15.7, 32 GB Arbeitsspeicher.

Ich habe keinen Ansatz zur Problemlösung. Den vom System erstellten bericht habe ich angehängt.
 

[nikunj.m]

Hi,

We're sorry about the trouble with Photoshop 22.4 while trying to launch the app. Please try re-installing Photoshop after uninstalling it using the Creative Cloud cleaner tool. You can check out the steps to use the Creative Cloud cleaner tool here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

If the issue persists, please check if Photoshop has the necessary permissions using the steps mentioned below:

1. Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.

2. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a check mark in front of it.

3. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.

4. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility.

5. Once done, restart the Mac & check if it helps.

Please let us know if it helps!

Regards,

Nikunj

[joachimb95212816]

Now everything is okay. Thanks.





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