Photoshop: after upgrade to 2021 I can't open or create new file and I receive an error

[andreaB837]

Hello,

here my problem:

after upgrade to Photoshop 2021 I can't open or create new file and I receive an error "Cant' open file due to a program error" (see image below).

I tryed to un-install and re-install a couple of time without resolution fo problem.
All other CC Software on my pc are working well (Illustrator 2021, Indesign 2021 and an old copy of Photoshop CS5 64bit).

Thanks!

[michelle11]

I have the same issue.  Have you found a solution? 

I finally was able to get a callback from Adobe and someone fixed it by updating the driver... or at least it seemed to be fixed.  But then stopped working again.  I cannot open a file without gettting the program error.  So frustrating because I cannot do my work without it.

[andreaB837]

Sorry, unfortunatly I found this bug/error few minutes ago!! 😞

I'm wainting for a support form the community.

[AxelMatt]

It's a known bug in the new version. Adobe is working to solve the issue

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

[andreaB837]

Solved with last update (this morning)!!

[cjb24]

Grant Photoshop "Full Disk Access" in macOS System Preferences

https://support.apple.com/guide/mac-help/change-privacy-preferences-on-mac-mh32356/mac

This worked for me!