Im getting a black screen when pulling up photoshop. Please help.
I have tried resettign preferences and rebooting and its not working.
Sorry that Photoshop is showing a black screen on top of the Layers you work with.
Which version of Photoshop are you using and what is your computer's OS?
Would you mind deselecting the option "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?
You may also checkout the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html
I am using MacOS. Yes, I have tried deselecting the "Use Graphics Processor" and that didn't work.
I will review your next proposed steps and see if that works.
Thanks for your help!
So, I tried your second suggestion and it did not work.
Please suggest something else I can do.
Thank you for your help!
it back to normal, thanks
Maybe try this : Go to Preferences >Technology Previews and check Deactivate Native Canvas. Then quit and restart Photoshop; any better?