Photoshop canvas Won't rotate because of openGL

New Here ,
Aug 28, 2020 Aug 28, 2020

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Everytime I try to rotate the canvas in photoshop I get the "Could not complete your request because it only works with openGL enabled document windows", I have a NVIDIA GTX 1080, windows 7, and the latest version of photoshop. What do I do to solve this problem? also the "use OpenCL" option in the performance is greyed out.

Thanks in advance.

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Performance, Problem or error, Windows

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correct answers 1 Correct Answer

Deleted User
Aug 28, 2020 Aug 28, 2020
Did you try doing a clean install with the Studio drive, if that doesn't help the only option you have at the moment is to revert back to 21.1.3

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Guest
Aug 28, 2020 Aug 28, 2020

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Hi

There are major issues with Photoshop version 21.2.2 not detecting some old and not so old GPU's, have you tried updating your GPU driver from the Nvidia website, when installing click the advanced options and custom install and perform a clean install, also check out this, especially section 7

https://helpx.adobe.com/ie/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

 

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New Here ,
Aug 28, 2020 Aug 28, 2020

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I already have the latest GPU driver which I updated from their program, GeForce Experience. But it still doesn't detect the graphics processor in the performance tab.

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Guest
Aug 28, 2020 Aug 28, 2020

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Did you try doing a clean install with the Studio drive, if that doesn't help the only option you have at the moment is to revert back to 21.1.3

2020-08-28 14_57_08-Creative Cloud Desktop.png

 

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New Here ,
Aug 28, 2020 Aug 28, 2020

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I couldn't find and SD version for my video card, but I installed 21.1.3 and everything works Great!!

thank you so much!

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Guest
Aug 28, 2020 Aug 28, 2020

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Glad you're up and running again, it's a shame that you have to revert to a previous version considering your GPU is only 4 years old.

You can get the Studio driver from the same page as you download the Game Ready

2020-08-28 16_21_43-Download Drivers _ NVIDIA.png

 

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New Here ,
Apr 25, 2021 Apr 25, 2021

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How do you proform a clean install? I'm not very tech savvy and I would appreciate it if you could please explained it for me. I'm faced with this very same issue where I installed the latest version on photoshop 22.31 and I can'tt flip my canvase due to this OpenGL thing. 

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New Here ,
May 11, 2021 May 11, 2021

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Totally not cool Adobe. This is a major tool and you make it difficult for a lot of new users. Coulda. Woulda...

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Explorer ,
Feb 11, 2021 Feb 11, 2021

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Too bad there isn't a SD driver for all cards. It seems that for the GeForce GT 730 is no SD driver (haven't found one). I run into troubles every time I upgrade PS... Wacom tablet (1.5 years old) won't work correctly (the cross isn't aligned when cloning etc), rotation does not work... Seems like Adobe started to act like Apple where you are forced to buy new hardware every 2 years or so 8-/

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