Photoshop CC 2020 - Render Video stuck at Initializing Video Export

New Here ,
Apr 23, 2020 Apr 23, 2020

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Here I am again ($&*!)... any attempt to render video gets stuck at "Initializing Video Export".  The file I'm working with is a a frame-based animation - 160 x 160px, 120 frames.  Remedial steps taken:

  • trashed Photoshop prefs
  • uninstalled/reinstalled Photoshop
  • verified all CC apps are up to date

This issue has continued to crop up time and again... come on Adobe, lets squash this (expletive) bug.

macOS Catalina 10.15.4

Mac Pro (Late 2013)

3.7GHz Quad-Core Intel Xeon E5

Memory 32GB 1866MHz DDR3

Graphics AMD FirePro D300 2 GB

TOPICS
Actions and scripting, Bug, Crash or freeze, Import and export, Mac, Problem or error

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New Here ,
May 02, 2020 May 02, 2020

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Same issue.

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Adobe Community Professional ,
May 03, 2020 May 03, 2020

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Community Beginner ,
Jul 29, 2020 Jul 29, 2020

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Same issue as well!

 

Brand new mac, all software up-to-date and no go.

 

Frustrating... 

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New Here ,
Aug 06, 2020 Aug 06, 2020

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😭same issue... I'm very frustruated! 

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Community Beginner ,
Aug 06, 2020 Aug 06, 2020

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Emi,

 

I've found that dragging the final photoshop file into Media encoder works... 

 

Cheers

Steve

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New Here ,
Aug 09, 2020 Aug 09, 2020

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Thank You! Dragging psd into ME worked for me as well. 

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Community Beginner ,
Aug 27, 2020 Aug 27, 2020

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Genius idea but... unfortunatly, Media Encoder did not work for my file unless I'm missing something.  Error message:  The file "VIDEO.PSD" could not be imported.  Could not read from source.  Please check the settings and try again.

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Adobe Community Professional ,
Aug 27, 2020 Aug 27, 2020

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Any chance the document might have been corrupted somehow? Did you try duplicating it (Image > Duplicate on the menu bar) and then trying once more to export or use Media Encoder? (Similarly, did you try a different document?)

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Community Beginner ,
Aug 27, 2020 Aug 27, 2020

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Absolutely no chance.

 

same with multiple files across two machines and also the same for a multitude of people intermittently since 2016.

 

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New Here ,
Aug 27, 2020 Aug 27, 2020

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FWIW, the underlying issue appears to be a conflict between an old install of CS6 and CC2020.  That said, I did land on a solution that consistently works for solving the issue whenever it pops up.  Here it is... 

1.  Quit all Adobe apps

2.  Open your Keychain app and delete all things "adobe"

3.  Quit Keychain

4.  Launch Photoshop CC2020.  As it starts up, use key command to delete settings prefs (shift/control/option/cmd)

 

You will have to login again, but this should do solve the issue.

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Community Beginner ,
Aug 28, 2020 Aug 28, 2020

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Thanks chrish44612212.  I'm going to try that now.  I'll post an update for anyone in the future having the same issue. I really appreciate everyone's advice/suggestions. 

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Community Beginner ,
Aug 28, 2020 Aug 28, 2020

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UPDATE:  I tried uninstalling/reinstalling all Adobe apps, and still the same issue. BUT, that helped me eliminate that it may not be an Adobe issue... so thatnk you!  I narrowed down my problem to a funky video driver issue.  Updated the drive software and now I seem to be back up and running.  Thanks to everyone for your support.

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New Here ,
Sep 10, 2020 Sep 10, 2020

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I have just been having the same issue and tried the above theory which i'm so pleased to say ACTUALLY WORKED! 

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New Here ,
Oct 06, 2020 Oct 06, 2020

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Wow. I had tried everything, but this finally worked! Thank you! 

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New Here ,
Oct 22, 2020 Oct 22, 2020

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I have the same problem since I updated Photoshop. @chrish44612212 solution worked the first time. Next day, the problem is back and since then this does not work... 

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New Here ,
Nov 06, 2020 Nov 06, 2020

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Thank you! This works great in Photoshop CC2021 which of course has the same problems.

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Community Beginner ,
Aug 28, 2020 Aug 28, 2020

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It's true.  I had a co-worker open the same file and export quickly with no issues.

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New Here ,
Nov 04, 2020 Nov 04, 2020

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Still same issue when upgraded to Photoshop 2021...

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Community Beginner ,
Nov 16, 2020 Nov 16, 2020

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Same issue here too. Hangs up while encoding.

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New Here ,
May 19, 2021 May 19, 2021

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ah same here, i have brand new imac 27"

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New Here ,
May 19, 2021 May 19, 2021

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How its possible i see people write about initializing video export stuck from 2015 till now 2021 and still same problem. 

Adobe you really cannot fix this issue!!!!!

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New Here ,
May 30, 2021 May 30, 2021

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Video just does not work in Photoshop on Windows 10 - cannot import video clips, export timelines. I have been using Adboe products for years and they seem to get worse with each release.

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