Anyone else finding the new Photoshop crashes when trying to edit type layers?
This has happened on two separate documents and is repeatable.
Open document, try to edit a type layer (leading, type a new word, basically any normal type operation).
Spinning wheel for a couple of seconds. CRASH.
It's basically unusable for me, running Mac OSX Mojave 10.14.6 on a Mac Pro.
UPDATE. It now seems to crash after a minute or so whatever I am trying to do, so maybe not related to Type layers?
I am having this same issue - constantly crashing. Adobe needs to provide an update to this issue as it seems others are having the same problem.
Latest Photoshop 2021 crashes constantly. It is a dog!...Really sick of Adobe releasing below par updates, oh and they are happy to take our money!
I was having the same problem until I remove a copy of the previous version from my computer. It works fine now.
PS 2021 literally crashes within 2-3 minutes everytime I launch it. I have a very powerful MacBook Pro (64 Gigs of RAM) and none of the suggestions on this board work. After using Photoshop for 20 years – this is by far the worst I've seen it for a new release. What is the motivation to release to the public such an unfinished piece of software?
Installing the previous version works as a charm! the new PSCC21 is a pain in the neck, I also keep a CS6 PS installed on my computer just in case 🙂
Which version did you end up installing? I'm finding that on top of PS CC crashing, it makes the imac freeze and shut down. Must be two separate issues I believe..
We're sorry for the crash issue. Could you please turn off the GPU from the Photoshop preferences and check if that helps to resolve the crash issue?
Also, please submit the crash logs along with your email address. It will help us to find the root cause of the crash issue. Here's how you submit the crash logs: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html
Thanks Mohit, will give the above recommendations a try.
Unfortunately turning off GPU doesn't help. Within a couple of minutes, Photoshop CC21 crashes, even if nothing is happening at all and I just leave it open with a file open. Will submit crash logs.
Is there any update on this bug? My Photoshop on Mac won't stay open for more than 10 seconds. I've turned off GPU. Uninstalled and reinstalled. Please help!
I am having same issue. I have removed all erroneous fonts. But the other instructions ... they don't work because I can't find that file!
I have had this same issue for days now. I have tried to do all the things that Adobe tells me to do but NOTHING WORKS. MY CLIENTS ARE MADE WORK IS LATE!!
How do I go back to a version that does work! GRRRR?????!!!!!!!!!!!
I have the same problem... Photoshop crashes within the 2mn...
I've had this problem for MONTHS. I've been on every thread, trying to find an answer. You seem to pop up every 9-10th plea for help, offer THE EXACT SAME ADVICE and then ask them to dm you w their email address so you can see their crash reports. Adobe has received at least 40-50 reports from me. I'm guessing the same from everyone else who is BEGGING you to either fix 2021 or at the very least give us 2019 back.
There are 100's of posts, with everyone having the exact same issues. We've all tried everything suggested by you and anyone who says they've talked to someone at Adobe. I don't think you've read all the posts, but people are desperate to use software they make a living off of. IT'S NOT OUR MACHINES OR GRAPHICS CARDS- everything was fine until Adobe "FIXED" a program that wasn't really broken.
Here's an idea that might help light a fire- stop charging us until this gets fixed.
I'm having the same issue, unchecking it didn't help. Adobe was most unhelpful. They claim I need a bigger CPU or I need to run an older version of PS. What? I have a 2017 MacBook Pro with 16GB of Ram. According to Adobe my
Radeon Pro 555 2 GB should work. But, the support person said no? Unbelievable.
Did submit this report from number of times past 2 days. Still not able to open photoshop CC. i have work to compleate. !!!!!!!
I have upgraded Photoshop 2020 to 2021 yesterday with the option of deleting the older version. I got the 21 Version but the Photoshop 20 is still in my Mac. I have tried numerous times to open an image and use an action and the Mac crahes - it shuts down (I've sent two reports to Appple) and have copies of the crashes.
On top of it, it has now changed my finder window, which is not showing my most common folders on the left pane (under Favorites on the left pane it shows ICloud which was never there and under Locations it only shows MacBook Pro and any hard drives connected to it).
To get to my files and Drpbox I have now to go to MacBook Pro > Macintosh HD > Users > My name and then the main folders on the fourth pane and e.g. the Dropbox folders on the fifth pane and folders on the 6th pane with files on the 7th pane. It's absolutely ridiculous. I was supposed to have worked all day yesterday, which was a public holiday and got nothing done and today (Sunday) I will probably not be able to work as well.
Last week I also upgraded to Microsoft 365 until I uploaded Photoshop. Word and Excel either do not open or crash
I'm also sending a copy of this to Apple
Please advise urgently
Yes- it's unusable on my 2017 MacBook Pro. Crashes. General bugginess. I have to figure out how to reinstall PS 2020. What a gigantic time sink. Never had trouble like this before.
I´m having the same problem. I can´t even open a photo nor create a new document. Every time I try to open/create a picture Ps CC21 keeps saying it can´t due to a programme disfunction.
I am having the same issues. Also running Mac OSX Mojave 10.14.6 on an iMac. I am usually working in layers and it has occurrred mulptiple times, particularly when I select color range. The dialog box comes up, but then freezes when I try to use the slider to dial in the range. I end up force quitting. I may have to revert back to the prior version.
I have the same problem, crashes all the time after 2-3 minutes. So put me on the list,
running Big Sur 11.1 on iMac 4,2 GHz Quad-Core Intel Core i7 32GB 2400 MHz DDR4